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Vol 12, No 1, (2020): OE Maret 2020 Analisa kepuasan pelanggan Original Equipment Manufacturing ban motor dengan metode IPA-QFD: Studi kasus di PT. GTB Abstract  PDF
Johan Saputra
 
Vol 10, No 3, (2018): OE November 2018 PERANCANGAN PERBAIKAN KUALITAS LAYANAN E-COMMERCE : STUDI PELANGGAN JAKARTA Abstract  PDF
Rahmad Rezeki
 
Vol 9, No 2, (2017): OE Juli 2017 PENINGKATAN PERINGKAT AKREDITASI MENGGUNAKAN HOUSE OF QUALITY PADA SEKOLAH TINGGI DI KOPERTIS WILAYAH IV Abstract  PDF
Nustin Merdiana Dewantari, Dana Santoso Saroso
 
Vol. 15, No. 2, (2023): OE July 2023 IN PRESS Design of service quality and analysis of customer satisfaction in SME culinary products with the quality function deployment method Abstract  PDF
Supriyati Supriyati, Fibi Eko Putra, Adi Rusdi Widya
 
Vol 11, No 2, (2019): OE Juli 2019 Perancangan dan pengembangan produk ban hemat bahan bakar, aman dan nyaman dengan pendekatan Quality Function Deployment Abstract  PDF
Ayu Puspa Wirani, Aris Trimarjoko, Humiras Hardi Purba
 
Vol 9, No 3, (2017): OE November 2017 USULAN PERBAIKAN KUALITAS PELAYANAN DI UNIT PELAKSANA PTSP KOTA ADMINISTRASI JAKARTA BARAT MENGGUNAKAN METODE FUZZY-SERVQUAL DAN QFD Abstract  PDF
Dwi Rahmawati
 
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