NURJANNAH, Nurjannah; ERWINA, Erwina; BASALAMAH, Jafar; SYAHNUR, Muh. Haerdiansyah. The Impact of E-CRM and Customer Experience on E-Commerce Consumer Loyalty Through Satisfaction in Indonesia. MIX: JURNAL ILMIAH MANAJEMEN, Jakarta, Indonesia, v. 12, n. 1, 2022. DOI: 10.22441/jurnal_mix.2022.v12i1.005. Disponível em: https://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/14230. Acesso em: 2 jun. 2026.