VANIA, Amelindha; SUMIATI, Sumiati; ROHMAN, Fatchur. PREFERENSI PELANGGAN ONLINE SHOP INSTAGRAM BERDASARKAN E-SERVICE QUALITY DENGAN MENGGUNAKAN ANALISIS CLUSTER DAN ANALISIS CONJOINT. MIX: JURNAL ILMIAH MANAJEMEN, Jakarta, Indonesia, v. 8, n. 1, p. 73–89, 2018. DOI: 10.22441/mix.2018.v8i1.005. Disponível em: https://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/2458. Acesso em: 29 jun. 2026.