Vania, Amelindha, Sumiati Sumiati, and Fatchur Rohman. “PREFERENSI PELANGGAN ONLINE SHOP INSTAGRAM BERDASARKAN E-SERVICE QUALITY DENGAN MENGGUNAKAN ANALISIS CLUSTER DAN ANALISIS CONJOINT”. MIX: JURNAL ILMIAH MANAJEMEN 8, no. 1 (March 9, 2018): 73–89. Accessed June 28, 2026. https://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/2458.