Susanti V. PENGARUH PERCEIVED BRAND QUALITY, PERCEIVED VALUE DAN SWITCHING COST TERHADAP CUSTOMER SATISFACTION DAN BRAND LOYALTY: STUDI PASAR INDUSTRI KIMIA DI INDONESIA. MIX [Internet]. 2019 Aug. 9 [cited 2026 Jun. 29];9(2):282-97. Available from: https://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/5825