PAUDI, Yusrin Rusli; WOLOK, Eduart; LAHAY, Idham Halid. Optimizing the Performance of the Cashier Queue System at Mufidah Stationery Using Arena Simulation and the M/M/S Model. IJIEM - Indonesian Journal of Industrial Engineering and Management, Jakarta, Indonesia, v. 7, n. 2, 2026. Disponível em: https://publikasi.mercubuana.ac.id/index.php/ijiem/article/view/36732. Acesso em: 15 nov. 2026.