Purmala, Yulio Agefa, and Fransisca Debora. “A Systematic Literature Review of Benchmarking Implementation in Various Industries”. IJIEM - Indonesian Journal of Industrial Engineering and Management 2, no. 1 (February 19, 2021): 35–51. Accessed June 3, 2026. https://publikasi.mercubuana.ac.id/index.php/ijiem/article/view/10518.