Sudrajat, Hamdani Aris, Politeknik META Industri Cikarang, Indonesia

• Vol 4, No 1: February 2023 - Articles
  Analysis of Service Quality on Lestari Seserahan SME Customer Satisfaction with the Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) Methods
  Abstract  PDF

IJIEM - Indonesian Journal of Industrial Engineering & Management
Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana
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