VICIWATI, Viciwati. PERBANDINGAN KEPUASAN PELANGGAN PENGGUNA JASA MOBIL ONLINE DI JAKARTA ( Studi Kasus Jasa Mobil Online Grab Car, Go Car dan Uber Car). Jurnal Ilmiah Manajemen dan Bisnis, Jakarta, Indonesia, v. 4, n. 3, p. 381–399, 2019. DOI: 10.22441/jimb.v4i3.5616. Disponível em: https://publikasi.mercubuana.ac.id/index.php/jimb/article/view/5616. Acesso em: 30 jun. 2026.