YULIANA, Vinsia; SANTOSO, Sugeng. Re-engineering and Technology Development on Reference Sample of Business Process (Case Study on Health Laboratory Service Company). Jurnal Ilmiah Manajemen dan Bisnis, Jakarta, Indonesia, v. 7, n. 2, p. 212–222, 2021. DOI: 10.22441/jimb.v7i2.10702. Disponível em: https://publikasi.mercubuana.ac.id/index.php/jimb/article/view/10702. Acesso em: 29 jun. 2026.