1.
Fakhriyansyah AS, Johannes J, Hasbullah H. Evaluating Customer Customer Service System through Customer Visit and Customer Call Methods: A Case in Indonesian Port Industry. JIMB [Internet]. 2026 Aug. 9 [cited 2026 Aug. 24];12(2):225-34. Available from: https://publikasi.mercubuana.ac.id/index.php/jimb/article/view/36599