GEMBA KAIZEN DAN HUBUNGANNYA DENGAN PENERAPAN SISTEM MANAJEMEN KUALITAS ISO 9001
DOI:
https://doi.org/10.22441/jte.v7i1.816Abstract
Gemba kaizen adalah budaya jepang untuk melakukan perbaikan dan peningkatan secara terus atau berkesinambungan di tempat kerja. Budaya jepang ini diterapkan oleh kebanyakan perusahaan jepang di dunia. ISO 9001 sebagai sistem manajemen kualitas yang dikeluarkan oleh badan Dunia IOS (International Organization for Standardization) juga menekankan kepada organisasi mulai dari manajemen puncak sampai ke level bawah untuk melakukan peningkatan berkesinambungan (Contnuous Improvement), yang mana hal ini tertuang dalam beberapa klausul ISO 9001. Diantaranya klausul 4.1.f, Klausul 5.4.1.b, dan Klausul 5.4.2.b serta ada satu kalusul khusus yang membicarakan tentang perbaikan berkesinambungan ini yaitu Klausul 8.5.1. Penelitian ini dimaksudkan untuk mempelajari penerapan gemba kaizen serta hubungannya dengan penerapan continuous improvement pada sistem manajemen kualitas ISO 9001. Dari hasil penelusuran literatur didapat bahwa antara gemba kaizen dan Continuous Improvement pada sistem manajemen Mutu ISO 9001 adalah memang sejalan sehingga bagi organisasi yang sudah menerapkan gemba kaizen, ketika akan menerapkan sistem manajemen kualitas ISO 9001 sebenarnya sudah lebih dulu meneruapkan Continuous Improvement pada Standard sistem manajemen kualitas ISO 9001, sehingga perusahaan itu akan sangat mudah beradaptasi dengan sistem manajemen mutu ISO 9001 baru diterapkan tersebut.
Kata-kata kunci : Gemba Kaizen, ISO 9001, continuous improvement
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