Kristyawan, K. and Putra, A.M. 2023. INTERPERSONAL APPRAISAL COMMUNICATION STRATEGY IN IMPROVING SERVICE QUALITY (Case Study BRI Regional Jakarta 1). MediaKom : Jurnal Ilmiah Komunikasi. 13, 1 (Nov. 2023), 92–100. DOI:https://doi.org/10.22441/mediakom.v13i1.18646.