RAFSANJANI, Hasemy; VANANY, Iwan. Assessing critical indicators of supply chain ambidexterity in the 3PL industry: Insights from Indonesia. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 17, n. 2, p. 142–156, 2025. DOI: 10.22441/oe.2025.v17.i2.139. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/32370. Acesso em: 4 jun. 2026.