SUMPONO, Joko; HASIBUAN, Sawarni. FAKTOR KRITIKAL EFEKTIVITAS PENERAPAN QUALITY MANAGEMENT SYSTEM ISO 9001-2008 PADA INDUSTRI KOMPONEN AUTOMOTIF. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 8, n. 1, p. 1–19, 2018. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/3235. Acesso em: 4 nov. 2026.