PRASETYO, Rahmat Dodi; HASIBUAN, Sawarni. Pengaruh Knowledge Management Terhadap Kinerja Industri Jasa Perbankan (BPD). Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 11, n. 1, p. 12–22, 2019. DOI: 10.22441/oe.v11.1.2019.012. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/5267. Acesso em: 29 jun. 2026.