ARDIANSYAH, Iwan. ANALISIS EFEKTIFITAS KOMUNIKASI ANTARA CONTROLLER DAN PENERBANG DI UNIT APPROACH JAKARTA SEKTOR TERMINAL WEST JAKARTA AIR TRAFFIC SERVICES CENTRE. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 7, n. 3, 2016. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/539. Acesso em: 29 jun. 2026.