RAMAYANTI, Gina; NALHADI, Ahmad; PUJIANTO, Rio. Pendekatan metode Quality Function Deployment sebagai usulan peningkatan kualitas produk keramik dinding. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 11, n. 2, p. 184–194, 2019. DOI: 10.22441/oe.v11.2.2019.028. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/6074. Acesso em: 29 jun. 2026.