ISNIAH, Sarah; SEPTIADI, Romli; SUSMITA, Aprillia. The influences of product quality, price and service quality to increase consumer satisfaction of Dorayaki product at CV Abe Seika. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 12, n. 2, p. 263–272, 2020. DOI: 10.22441/oe.2020.v12.i2.012. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/8627. Acesso em: 3 jun. 2026.