PUTRI, Ekalia Yanasari; HAYYIN, Fajar; SAEFULLAH, Saefullah. Penerapan metode Balanced scorecard dalam industri pariwisata pasca Pandemi Covid-19: Literature Review. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 12, n. 2, p. 240–247, 2020. DOI: 10.22441/oe.2020.v12.i2.009. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/8660. Acesso em: 3 jun. 2026.