SAPUTRA, Yayan; HASIBUAN, Sawarni. Analisis faktor prioritas dan kriteria keberhasilan implementasi TQM pada industri module maker. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 12, n. 2, p. 156–168, 2020. DOI: 10.22441/oe.2020.v12.i2.002. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/8672. Acesso em: 4 jun. 2026.