HELMI, Julian; NAZARUDDIN, Nazaruddin; NASUTION, Harmein; HIDAYATI, Juliza. Penerapan Balanced scorecard untuk meningkatkan kinerja Perbankan Syariah Sumatera Utara. Operations Excellence: Journal of Applied Industrial Engineering, Jakarta, Indonesia, v. 13, n. 2, p. 255–266, 2021. DOI: 10.22441/oe.2021.v13.i2.024. Disponível em: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/12209. Acesso em: 29 jun. 2026.