Putri, Ekalia Yanasari, Fajar Hayyin, and Saefullah Saefullah. 2020. “Penerapan Metode Balanced Scorecard Dalam Industri Pariwisata Pasca Pandemi Covid-19: Literature Review”. Operations Excellence: Journal of Applied Industrial Engineering 12 (2). Jakarta, Indonesia:240-47. https://doi.org/10.22441/oe.2020.v12.i2.009.