Sumpono, J. and Hasibuan, S. (2018) “FAKTOR KRITIKAL EFEKTIVITAS PENERAPAN QUALITY MANAGEMENT SYSTEM ISO 9001-2008 PADA INDUSTRI KOMPONEN AUTOMOTIF”, Operations Excellence: Journal of Applied Industrial Engineering. Jakarta, Indonesia, 8(1), pp. 1–19. Available at: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/3235 (Accessed: 4 November 2026).