Saputra J. Analisa kepuasan pelanggan Original Equipment Manufacturing ban motor dengan metode IPA-QFD: Studi kasus di PT. GTB. OE [Internet]. 2020 Mar. 26 [cited 2026 Jun. 3];12(1):40-54. Available from: https://publikasi.mercubuana.ac.id/index.php/oe/article/view/8055