GUNAWAN, Hadrian Indra. PENGENDALIAN KUALITAS PRODUK AIR CONDITIONER PANASONIC MODEL CU/CS-YN5RKJ DENGAN METODE COMPETITIVE BENCHMARKING (STUDI KASUS DI PT. PANASONIC MANUFACTURING INDONESIA). Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri), Jakarta, Indonesia, v. 8, n. 2, 2016. Disponível em: https://publikasi.mercubuana.ac.id/index.php/pasti/article/view/447. Acesso em: 3 jun. 2026.