Rendra, Meldi
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Vol 13, No 2 (2019): Jurnal PASTI - Articles
Usulan Perbaikan Sistem Customer Relationship Management (CRM) CV. XYZ Berdasarkan Pertimbangan ISO 9001:2015 Klausul 8.2.1 dengan Metode Business Process Improvement
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Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri)
Teknik Industri, Fakultas Teknik, Universitas Mercu Buana
Jl. Meruya Selatan, Kembangan, Jakarta Barat 11650
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p-ISSN: 2085-5869 / e-ISSN: 2598-4853
http://journal.mercubuana.ac.id/index.php/pasti/
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