The Determining Factor Influencing The Success Of Web-Based Academic Information Systems To Combat The Covid-19 Pandemic

Muhamad Nicky, Ilham Nurjabar, Dybio Dompu Hot Asih, Adnan Purwanto

Abstract


Educational institutions around the world are making every effort to keep learning during the covid-19 pandemic, one of which is by building a web-based academic information system so that all students can continue to follow learning even though there are no face-to-face lectures. All applications that are built are expensive and require a certain amount of time and effort to build and maintain such information systems, furthermore there are a number of challenges to identify the factors that influence the adoption, utilization and success of information systems. This study aims to overcome this problem by identifying the parameters that influence the success of the Elnusa academic information system, an academic information system built by the University of Nusa Mandiri in combating the Covid-19 pandemic, using the Delone and Clean Model and combined with the Technology Acceptance Model ( TAM). As a result, system quality positively affected the use and user satisfaction. Furthermore, service quality positively influenced use but not user satisfaction. Meanwhile, information quality had no significant effect either on use or satisfaction. Both use and user satisfaction had a significant effect on net benefits.

Full Text:

PDF

References


M. Magdalena, K. Kunci, and I. Pendahuluan, “Analisis Sistem informasi Manajemen dalam Penanganan Gangguan Keamanan Bandara,” vol. 4, no. 2, pp. 1034–1043, 2021.

W. H. DeLone and E. R. McLean, “The DeLone and McLean model of information systems success: A ten-year update,” J. Manag. Inf. Syst., vol. 19, no. 4, pp. 9–30, 2003, doi: 10.1080/07421222.2003.11045748.

M. Muafani, “Pemanfaatan Teknologi Informasi Di Tengah Pandemi Covid-19 Dalam Pemberdayaan Masyarakat,” J. Penelit. dan Pengabdi. Kpd. Masy. UNSIQ, vol. 8, no. 2, pp. 134–139, 2021, doi: 10.32699/ppkm.v8i2.1587.

A. Al-Azawei and R. Al-Azawi, “Evaluating Facebook success in Iraq: An extension of the DeLone and McLean’s model of information systems success (ISS),” J. Phys. Conf. Ser., vol. 1804, no. 1, 2021, doi: 10.1088/1742-6596/1804/1/012114.

H. N. Sabeh, M. H. Husin, D. M. H. Kee, A. S. Baharudin, and R. Abdullah, “A Systematic Review of the DeLone and McLean Model of Information Systems Success in an E-Learning Context (2010–2020),” IEEE Access, vol. 9, 2021, doi: 10.1109/ACCESS.2021.3084815.

R. Rachman, “Analisa Kesuksesan E - Government LAPOR dengan Model Delone - Mclean pada Pengembangan Smart City,” J. Sist. Inf., vol. 10, no. 2, pp. 357–368, 2021.

A. Tahu, G. P., & Yuesti, “Academic Information System In Higher Education : Applicating Delone and Mclean Model,” J. Contemp. Issues Bus. Gov., vol. 27, no. 1, pp. 2844–2853, 2021.

O. A. R and D. K. Mahalik, “Evaluation of ERP System : A Psychological Impact on End-Users Satisfaction using DeLone and McLean model,” vol. 58, pp. 1774–1781, 2021.

N. Sandjojo and T. Wahyuningrum, “Measuring e-learning systems success: Implementing D and M is success model,” Proc. 2015 4th Int. Conf. Interact. Digit. Media, ICIDM 2015, no. Icidm, pp. 4–9, 2016, doi: 10.1109/IDM.2015.7516343.

Fred D. Davis, “A Technology Acceptance Model for Empirically Testing New End-User Information Systems: Theory and Results,” Science (80-. )., vol. 146, pp. 1–291, 1985, doi: 10.1126/science.146.3652.1648.

F. D. Davis, R. P. Bagozzi, and P. R. Warshaw, “User Acceptance of Computer Technology: A Comparison of Two Theoretical Models,” Manage. Sci., vol. 35, no. 8, pp. 982–1003, 1989, doi: 10.1287/mnsc.35.8.982.

U. Sekaran, Research Methods For Business: A Skill Building Approach, 4Th Ed. Wiley India Pvt. Limited, 2006.

N. Sandjojo, “Metode Analisis Jalur dan Aplikasinya Edisi Revisi,” Jakarta Fak. Ilmu Komput. Univ. Pembang. Nas. “Veteran” Jakarta, 2014.

M. Prof. Dr. H. Siswoyo Haryono, MM, M.Pd. Parwoto Wardoyo, ST, “STRUCTURAL EQUATION MODELING Untuk Penelitian Manajemen Menggunakan AMOS 18.00,” PT. Intermedia Personalia Utama. 2016.

B. M. Byrne, Structural Equation Modeling With AMOS: Basic Concepts, Applications, and Programming, Third Edition. Taylor & Francis,


Refbacks

  • There are currently no refbacks.