Analysis of Application-Based Sales System Design to Increase Business Transaction Efficiency

Abstract

Design and Implementation of Mobile Application-Based Sales System to Increase Business Transaction Efficiency is a research that aims to develop a comprehensive digital solution to overcome the inefficiency of conventional sales systems in Micro, Small, and Medium Enterprises (MSMEs). This research uses a mixed-method methodology with the PIECES Framework, Fishbone Diagram, and SWOT Analysis analysis approaches to identify existing system problems, followed by system design using Unified Modeling Language (UML) which produces a System Framework with five integrated components, Activity Diagrams for transaction workflow optimization, and Use Case Diagrams with four main actors (Admin, Cashier, Customer, Supplier). The results of the research provide theoretical contributions in the development of a mobile information system framework for MSMEs and practical contributions in the form of an adaptable implementation model for various types of retail businesses, proving that a mobile application-based sales system can be an effective solution for MSME digital transformation in increasing competitiveness and business operational efficiency.