Implementasi User Centered Design pada Sistem Informasi Bimbingan Konseling Berbasis Web untuk Peningkatan Layanan di Sekolah Dasar
DOI:
https://doi.org/10.22441/fifo.2026.v18i1.001Keywords:
Bimbingan Konseling, User Centered Design, Sistem Informasi Web, Monitoring Siswa, Digitalisasi SekolahAbstract
Pengelolaan data Bimbingan Konseling (BK) di tingkat Sekolah Dasar seringkali terkendala oleh proses manual yang menyebabkan redudansi data dan minimnya transparansi informasi kepada wali murid. Penelitian terdahulu umumnya berfokus pada sistem akademik umum atau BK di tingkat menengah, sehingga terdapat kesenjangan dalam pengembangan sistem BK yang terintegrasi khusus untuk lingkungan SD dengan pelibatan orang tua. Penelitian ini bertujuan membangun sistem informasi BK berbasis web menggunakan metode User Centered Design (UCD) yang mengacu pada standard ISO 9241-210. Metode ini dipilih untuk menempatkan kebutuhan pengguna (Admin, Guru, dan Orang Tua) sebagai pusat perancangan antarmuka guna memastikan kemudahan penggunaan (usability). Sistem dibangun menggunakan framework PHP/Laravel dan basis data MySQL. Pengujian dilakukan melalui Black-Box Testing dan User Acceptance Test (UAT) terhadap 3 guru dan 5 wali murid. Hasil pengujian menunjukkan seluruh fitur fungsional berjalan valid (100%). Hasil UAT mendapatkan skor rata-rata 4.5 (Sangat Baik). Hasil ini sejalan dengan penelitian Hartono et al. yang menyatakan bahwa media berbasis web mampu meningkatkan efektivitas layanan konseling secara signifikan. Kontribusi utama penelitian ini adalah model sistem BK kolaboratif yang menjembatani komunikasi sekolah dan orang tua secara real-time.
Downloads
References
T. D. Prasetyo dan G. Purnama, “Manajemen Bandwidth dan Manajemen Pengguna pada Jaringan Wireless Mikrotik dengan Metode Simple Queue dan PCQ (Studi Kasus: SDN Harapan Jaya 13 Bekasi),” JATI J. Mhs. Tek. Inform., vol. 8, no. 2, hlm. 1297–1304, 2024.
E. Mercier, S. V. G. Higgins, dan S. Joyce-Beaulieu, “Parents’ acceptance of educational technology: Lessons from around the world,” Front. Psychol., vol. 12, hlm. 719430, 2021, doi: 10.3389/fpsyg.2021.719430.
I. Kamil, A. P. R. Wismoro, dan J. Jumaryadi, “Pelatihan Akuntansi Keuangan Menggunakan Platform Digital Mayob (Studi Kasus SMK Bina Mandiri 2),” JPMTT J. Pengabdi. Masy. Teknol. Terbarukan, vol. 3, no. 2, hlm. 58–63, 2024.
B. Y. Geni, “Perancangan SIKLASIK: Sistem Kualifikasi Akademik Berbasis Web untuk Optimalisasi Manajemen Nilai dan Absensi Siswa di SDN Samudrajaya 04,” JATI J. Mhs. Tek. Inform., vol. 9, no. 6, hlm. 9745–9751, 2025.
U. Salamah, I. Farida, F. N. Iman, B. Priambodo, dan Y. Jumaryadi, “Pengenalan Ujian Daring dengan Login Deteksi Wajah di SMPN 206 Kelurahan Meruya Selatan Kota Jakarta Barat,” JPMTT J. Pengabdi. Masy. Teknol. Terbarukan, vol. 5, no. 2, hlm. 16–22, 2025.
Y. Jumaryadi, R. Meiyanti, R. Fajriah, A. N. Mahsyar, dan P. S. Anggraeni, “Implementasi Algoritma Random Forest untuk Analisis Sentimen Ulasan Pengguna Aplikasi Merdeka Mengajar,” Bull. Comput. Sci. Res., vol. 5, no. 4, hlm. 813–820, 2025.
K. W. Novianto, B. A. Dermawan, dan A. N. Hidayanto, “Analisis Klasifikasi Sentimen Pada Ulasan Pengguna Twitter Terhadap Penjualan iPhone Bekas Menggunakan Metode Naïve Bayes, Support Vector Machine, Dan K-Nearest Neighbor,” J. Ilm. Fifo, vol. 16, no. 2, hlm. 163–172, 2025.
B. Priambodo, Y. Jumaryadi, V. P. Rini, dan D. O. Alfaruqy, “Pemanfaatan Peta Digital dalam Pemetaan Sebaran Lokasi Puskesmas di Kecamatan Palmerah Jakarta Barat,” JPMTT J. Pengabdi. Masy. Teknol. Terbarukan, vol. 3, no. 2, hlm. 64–69, 2024.
E. F. P. Rangga dan D. Ramayanti, “Pengembangan Sistem E-Learning dan Absensi Terintegrasi dengan Notifikasi Real-Time dan Penilaian Otomatis Berbasis Machine Learning untuk SMK Taman Siswa 2 Jakarta,” J. Scr., vol. 13, no. 01, hlm. 42–50, 2025.
A. A. Triana, R. W. Y. Putra, dan M. R. A. S. Budi, “Optimizing Online Sales Using the Apriori Algorithm at the Toko Kita Store,” J. Ilm. Fifo, vol. 16, no. 1, hlm. 32–41, 2024.
M. R. Alfariz dan D. Ramayanti, “Implementasi Sistem Pembukuan Kasus Siswa MTsN 35 Jakarta dengan Fitur Diskusi Sanksi dan Pendukung Keputusan Menggunakan Metode SAW,” JATI J. Mhs. Tek. Inform., vol. 8, no. 2, hlm. 1717–1723, 2024.
J. L. Hamilton, M. A. Nesi, dan S. Choukas-Bradley, “Parental monitoring of early adolescent social technology use in the US: A mixed-method study,” Comput. Hum. Behav., vol. 115, hlm. 106614, 2021.
M. Erkamim, N. Nurhayati, N. Heriyani, dan U. Riyanto, “Klasifikasi Kepribadian Introvert dan Extrovert Menggunakan Random Forest, Naïve Bayes, dan K-Nearest Neighbor,” J. Ilm. Fifo, vol. 17, no. 2, hlm. 202–211, 2025.
ISO/IEC, “Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models,” ISO/IEC, Standard ISO/IEC 25010:2011, 2011.
D. H. Kim dan M. S. Lee, “Design of a learning management system platform for primary education based on user-centered design,” J. Korea Multimed. Soc., vol. 27, no. 2, hlm. 201–209, 2024, doi: 10.9717/kmms.2024.27.2.201.
A. S. Rosa dan M. Shalahuddin, Rekayasa Perangkat Lunak Terstruktur dan Berorientasi Objek. Bandung: Informatika, 2019.
R. S. Pressman dan B. R. Maxim, Software Engineering: A Practitioner’s Approach, 9th ed. New York: McGraw-Hill Education, 2020.
Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta, 2022.
G. Purnama, B. Yuliadi, A. Supriyadi, R. L. S. Putra, dan M. J. Saputra, “Optimization of College Academic Decision Making Using Data Visualization and Performance Analysis with Grafana Dashboard Implementation,” JSAI J. Sci. Appl. Inform., vol. 7, no. 3, hlm. 647–654, 2024.
A. Suryaningrat, D. Ramayanti, G. M. Taberima, dan P. P. Kurniawan, “File Upload Security: Essential Practices for Programmers,” CCIT J., vol. 17, no. 2, hlm. 184–196, 2024.
I. I. Rizky dan B. Y. Geni, “LINTASHELP: Pengembangan Sistem Pemantauan Helpdesk untuk Manajemen Trouble Ticket di PT Aplikanusa Lintasarta,” JATI J. Mhs. Tek. Inform., vol. 9, no. 6, hlm. 9739–9744, 2025.
H. Hartono, A. S. Rini, dan D. A. P. Sari, “Enhancing effectiveness of guidance and counseling services through web-based interactive media,” Ingénierie Systèmes Inf., vol. 29, no. 1, hlm. 105–112, 2024, doi: 10.18280/isi.290105.
A. Alshehri, “Trends, opportunities, and challenges of artificial intelligence in elementary education: A systematic review,” J. Educ. Learn., vol. 17, no. 1, hlm. 45–58, 2023.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Ilmiah FIFO
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
The copyright to this article is transferred to Universitas Mercu Buana (UMB) if and when the article is accepted for publication. The undersigned hereby transfers any and all rights in and to the paper including without limitation all copyrights to UMB. The undersigned hereby represents and warrants that the paper is original and that he/she is the author of the paper, except for material that is clearly identified as to its original source, with permission notices from the copyright owners where required. The undersigned represents that he/she has the power and authority to make and execute this assignment.
We declare that this paper has not been published in the same form elsewhere.
Furthermore, I/We hereby transfer the unlimited rights of publication of the above-mentioned paper as a whole to UMB. The copyright transfer covers the right to reproduce and distribute the article, including reprints, translations, photographic reproductions, microform, electronic form (offline, online) or any other reproductions of similar nature.
The corresponding author signs for and accepts responsibility for releasing this material on behalf of any and all co-authors. This agreement is to be signed by at least one of the authors who have obtained the assent of the co-author(s) where applicable. After submission of this agreement signed by the corresponding author, changes of authorship or in the order of the authors listed will not be accepted.
Retained Rights/Terms and Conditions
Although authors are permitted to re-use all or portions of the Work in other works, this does not include granting third-party requests for reprinting, republishing, or other types of re-use.
Our Articles are licensed under CC BY-NC
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
