IMPACT OF INFORMATION TECHNOLOGY MINDFULNESS ON EMPLOYEE WELL-BEING AND TECHNOLOGICAL STRESS AMONG MEDIA AGENCY EMPLOYEES

Abstract

Impact of Information Technology Mindfulness on Employee Well-being and Technological Stress among Media Agency Employees

Dew Intapunya**  and Kanu Priya Mohan* 

* Assistant Professor, Behavioral Science Research Institute (BSRI), Srinakharinwirot University, Bangkok, Thailand.

** Graduate student, Applied Psychology in Industrial/Organizational, Behavioral Science Research Institute (BSRI), Srinakharinwirot University, Bangkok, Thailand.

The new-normal remote working causes employees to rely on technology and computer tools, and  results in negative employee well-being and technological stress. Although previous studies have reported the effects of mindfulness on employee well-being and reducing stress, none have focused on the mindfulness of technological construct or IT mindfulness. The current study aims to examine the interrelationship of the three psychological constructs: IT mindfulness as moderating variable, technostress as the independent variable, and employee well-being as the dependent variable. The result will show that among the 4 IT mindfulness predictors: alertness to distinction (AD), awareness of multiple perspectives (AP), openness to novelty (ON), and orientation to the present (OP), which one is (are) the most substantial predictor (s) of the independent and dependent variables. The research will be quantitative research using a survey sent to 300 media agency employees who are heavy IT users from various media agencies in Bangkok. The researcher will use the moderation analysis to examine the the interrelationship among the three variables. By doing the moderation analysis, the researcher can identify the different impact levels of each predictor, from high significant, low significant, and no significant, to affect employee well-being and technostress. The current research will provide insights to enhance employee well-being which is one of the most desired career goals. The result will benefit the organization by giving a proven guideline to cope with the significantly growing issues

Keywords: IT mindfulness, technostress, employee well-being