ORGANIZATIONAL CLIMATE EFFECT ON WORK ENGAGEMENT IN FROZEN FOOD INDUSTRY: THE ROLE OF PCYCHOLOGICAL EMPOWERMENT AS A MEDIATOR

Abstract

Human resources are a very important factor in any business, be it products or services. In general, when employees join an organization or company where they work, they have hopes and desires to be able to fulfill their needs. This need is not only the pursuit of psychological needs. While the organization itself, has great expectations for workers in the organization in achieving organizational goals. Understanding the organization itself is a place where people gather to work together in achieving organizational goals.

The purpose of this scientific paper is determine the role of psychological empowerment as a mediator between organizational climate and work engagement in frozen food industry. This study uses quantitative methods, conducted through mediation regression techniques and accidental sampling. A total of 387 employees at PT.X answered a questionnaire from the organizational climate scale developed by, a work engagement questionnaire adapted from the Utrecht Work Engagement Scale (UWES) which contains 17 statements covering three dimensions of Work Engagement, namely enthusiasm, dedication and absorption., and the organizational climate scale by Kurt Lewin (1939), Spritzer (1995) is the person who developed the psychology empowerment questionnaire (JCQ). There are 12 items and from four dimensions, namely meaning, competence, self-determination and impact. Using mediation regression analysis in this study using PROCESS V4.0 Procedure for SPSS by Andrew F. Hayes. The results show that psychological empowerment acts as a mediator between organizational climate and work engagement, this indicates that the impact of organizational climate and work engagement will increase along with psychological empowerment. This research is expected to be a reference for companies and employees regarding the importance of understanding work engagement, organizational climate and psychological empowerment.