THE EVALUATION OF AN ONLINE PEER SUPPORT GROUP ON THE LEVELS OF INTERNAL AND EXTERNAL SELF-CONFIDENCE AMONG UNDERGRADUATE STUDENTS DURING COVID-19 PANDEMIC: A BANDURA’S THEORY OF SELF-EFFICACY APPROACH

Abstract

The objective of this study was to evaluate the effectiveness of psycho socio-spiritual educational support groups using Bandura’s Theory of Self-Efficacy approach on the level of self-confidence among 4th-year undergraduate IIUM students during the Covid-19 pandemic. This study also aims to identify the issues on self-confidence from the participants during the Covid-19. Seven 4th-year IIUM undergraduate students have been interviewed to identify the self-confidence issues and 22 participants (N=22) from the age of 19 to 24 years old were recruited to participate in the online peer support group. The present study used a mixed-method approach with a quasi-experimental one-group pretest-post-test design and a qualitative design. A purposive sampling method has been utilized in the participants selection process. Two questionnaires have been utilized, the internal and external self-confidence scale by Kelsey Evelyn Perkins, and in-depth interviews employed open-ended questions. The Likert scales consisted of 12-items that required participants to rate from 1“strongly disagree to 7 “strongly agree.” As for the interview session, five questions were constructed. Data were analyzed qualitatively by thematic analysis and quantitatively using Paired Sample T-test computed in the 26.0 version of Statistical Package for the Social Sciences (SPSS) to analyze the data with a P-value <.05 considered statistically significant. There was a statistically significant increase in Internal Self Confidence pretest score (M=55.64, SD=9.459) to Post-test (M=69.55, SD=9.012), t(21)=5.670, p<0.05 (two-tailed). There was also an increment for External Self Confidence pre-test score, (M= 41.00, SD=10.156) and post-test (M=50.18, SD=13.800), t(21)=3.217, p<0.05 (two-tailed) after the implementation of the online peer support group among undergraduate students during the Covid-19 pandemic. According to the current research, peer support might be a helpful tool to improve self-confidence among undergraduate students and broaden its function as a coping mechanism to improve the quality of life and well-being. The findings of this research will also shed light on the use of Bandura’s Theory of Self-Efficacy on the fostering of Internal and External Self-confidence.