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Vol 14, No 2 (2020): Jurnal PASTI Desain Pelayanan Prima dengan Metode Servqual di Restoran Ikan Bakar Yayat Cilacap Abstract  PDF
Amin Syukron, Aindita Aindita
 
Vol 17, No 1 (2023): Jurnal PASTI Pengukuran Kepuasan Pelanggan Menggunakan Metode Service Quality (SERVQUAL): Studi Kasus PT Pos Indonesia Kota Metro Abstract  PDF
Nur Layli Rachmawati, Mita Fitriani
 
Vol 14, No 1 (2020): Jurnal PASTI Pengaruh Faktor-Faktor Pelayanan Terhadap Kepuasan Pelanggan pada Wardah Beauty House Abstract  PDF
Selamet Riadi, Hery Nurmansyah, Farhan Yuzevan
 
Vol 19, No 1 (2025): Jurnal PASTI Pengaruh Pendampingan Sertifikasi Halal Terhadap Kepuasan Pelaku Usaha dan Sebagai Strategi Keberlanjutan Usaha Mikro Kecil Abstract  PDF
Minto Minto, Sulung Rahmawan Wira Ghani, Nur Muflihah, Fatma Ayu Nuning F Afiatna, Mochamad Arif Irfa’i
 
Vol 12, No 2 (2018): Jurnal PASTI PENGUKURAN KUALITAS LAYANAN PADA SHUTTLE CAR UNIVERSITAS KRISTEN PETRA Abstract  PDF
BENEDICTUS RAHARDJO
 
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