COMMUNICATION PHENOMENON OF ROLE AND FUNCTIONS OF WORK UNIT OF INSURANCE BROKERS AT PT. TALISMAN INSURANCE BROKERS IN YEAR 2022

Abstract

The ability to communicate is very important in the interaction between members in the work unit. The occurrence of interpersonal communication and organizational commitment with group cohesiveness in the organization. Employees who work within the company are of the type of fnancial services, constantly engaged in communicating with fellow colleagues and their clients both formally and non-formally. The phenomenon of organizational communication both formal and non-formal in insurance brokerage companies gives an idea of the meaning or experience of insurance brokers in the context of organizational communication. Phenomenology itself describes about the meaning derived from life experiences for some individuals about concepts or phenomena and based on the conscious experiences of a person.