Mapping Social Media Marketing and Sustainable Purchase Intention: Brand Engagement, Sustainable Involvement PRISMA-VOSviewer

Wanda Yulia Utami, Didik J. Rachbini, Ririn Wulandari, Mas Wahyu Wibowo

Abstract


The growing emphasis on sustainability has intensified academic interest in understanding how social media marketing influences sustainable purchase intention, particularly within the sustainable fashion industry. Despite the expanding body of research, existing studies remain theoretically fragmented and often examine social media marketing, brand engagement, and sustainable involvement in isolation. Grounded in the Stimulus–Organism–Response (SOR) framework, this study aims to systematically map and review the scholarly literature on the relationship between social media marketing (stimulus) and sustainable purchase intention (response), with brand engagement and sustainable involvement conceptualized as key organismic mechanisms. Although research in this area is growing, prior studies remain fragmented and lack theoretical integration. Using a PRISMA-based systematic literature review, 60,509 Scopus-indexed records published between 2015 and 2025 were initially identified. Through a rigorous multi-stage screening process based on relevance, construct integration, sustainable fashion context, and empirical completeness, 15 key articles were selected for in-depth analysis. Bibliometric mapping using VOSviewer was conducted to identify thematic clusters, research trends, and phenomenon gaps. The findings show that sustainable purchase intention is centrally positioned in the literature and is influenced by social media marketing primarily through brand engagement and sustainable involvement. Interactive, value driven social media content enhances consumers’ emotional and cognitive engagement with brands, while higher sustainability involvement strengthens intention consistency. Theoretically, this study contributes by advancing the application of the SOR framework through a unified conceptual perspective. Practically, the results highlight the importance of sustainability storytelling, interactive campaigns, and online community-building as effective social media strategies to stimulate sustainable purchase intention.


Keywords


Social Media Marketing; Sustainable Purchase Intention; Sustainable Fashion; Brand Engagement; Sustainable Involvement; PRISMA; VOSviewer

Full Text:

PDF

References


Ahmed, J. U., Gazi, M. A., Iqbal, R., Islam, Q. T., & Talukder, N. (2020). Value co-creation through social innovation in healthcare: a case of WE CARE Solar. World Journal of Entrepreneurship, Management and Sustainable Development, 16(4), 341–357. https://doi.org/10.1108/WJEMSD-03-2020-0024

Ahmed, S., Sharif, T., Ting, D. H., & Sharif, S. J. (2024). Crafting emotional engagement and immersive experiences: Comprehensive scale development for and validation of hospitality marketing storytelling involvement. Psychology & Marketing, 41(7), 1514–1529.

Al-Kenane, K., Almoraish, A., Al-Enezi, D., Al-Matrouk, A., AlBuloushi, N., & Alreshaid, F. (2025). The process through which young adults form attitudes towards sustainable products through social media exposure in Kuwait. Sustainability, 17(10), 4442.

Aljuhmani, H. Y., Elrehail, H., Bayram, P., & Samarah, T. (2023). Linking social media marketing efforts with customer brand engagement in driving brand loyalty. Asia Pacific Journal of Marketing and Logistics, 35(7), 1719–1738.

Arghashi, V., & Arsun Yuksel, C. (2023). Customer brand engagement behaviors: the role of cognitive values, intrinsic and extrinsic motivations and self-brand connection. Journal of Marketing Theory and Practice, 31(2), 146–172.

Arora, N., Rana, M., & Prashar, S. (2023). How does social media impact consumers’ sustainable purchase intention? Review of Marketing Science, 21(1), 143–168.

Atrisia, M. I., Fatkar, B., Tiara, A., & Astuti, S. (2024). Assessing the Impact of Pricing, Service, and Product Quality on Telkomsel Customer Loyalty. Petra International Journal of Business Studies, 7(1), 38–47. https://doi.org/10.9744/petraijbs.7.1.38-47

Atrisia, M. I., & Hendrayati, H. (2021). Flash Sale Dan Impulse Buying Konsumen E-Commerce Pada Masa Pandemi. Journal of Business Management Education, 6(2), 14–20. https://doi.org/https://doi.org/10.17509/jbme.v6i2

Atrisia, M. I., Syafawi, L., & Sari, N. (2023). Social Media Marketing and Fashion Purchase Intention in Indonesia’s Transitional Economy. Image: Jurnal Riset Manajemen, 12(1), 27–38.

Bajrić, E.-H. (2025). Sustainable marketing strategies in the fashion industry. [E. Bajrić].

Bonelli, F., Caferra, R., & Morone, P. (2024). In need of a sustainable and just fashion industry: identifying challenges and opportunities through a systematic literature review in a Global North/Global South perspective. Discover Sustainability, 5(1), 186.

Bryła, P., Chatterjee, S., & Ciabiada-Bryła, B. (2022). The impact of social media marketing on consumer engagement in sustainable consumption: A systematic literature review. International Journal of Environmental Research and Public Health, 19(24), 16637.

El-Shihy, D., & Awaad, S. (2025). Leveraging social media for sustainable fashion: how brand and user-generated content influence Gen Z’s purchase intentions. Future Business Journal, 11(1), 113.

Fatkar, B., Zasafani, D., Atrisia, M. I., & Astuti, S. (2024). Beyond The Brew: Crafting Kopi Kenangan Purchase Decisions Through Store Atmosphere, Promotions, And Service Quality. Media Bisnis, 16(1), 63–74.

Gouda, R. M., & Halim, Y. T. (2025). The role of sustainable social media content in enhancing customer loyalty in the hospitality industry. Future Business Journal, 11(1), 130.

Jeswani, R. (2023). The role and importance of social media marketing in brand building. Irish Interdisciplinary Journal of Science & Research, 7(04), 1–9.

Krywalski-Santiago, J. (2024). Navigating Sustainable Transformation in the Fashion Industry: The Role of Circular Economy and Ethical Consumer Behavior. Journal of Intercultural Management, 16(3), 5–36.

Kulakova, O., Kostiuchenko, О., & Tymoshenko, O. (2021). Fashion Industry in the Context of Sustainable Development: Eco-Products, Conscious Consumption and Management. Socio-Cultural Management Journal, 4(2), 126–142.

Kumar, A., Prakash, G., & Kumar, G. (2021). Does environmentally responsible purchase intention matter for consumers? A predictive sustainable model developed through an empirical study. Journal of Retailing and Consumer Services, 58, 102270.

Ma, J., Huang, L., Guo, Q., & Zhu, Y. (2024). Sustainability in design: sustainable fashion design practices and environmental impact using mixed‐method analysis. Business Strategy and the Environment, 33(7), 6889–6910.

Ma, L., Ou, W., & Lee, C. S. (2022). Investigating consumers’ cognitive, emotional, and behavioral engagement in social media brand pages: A natural language processing approach. Electronic Commerce Research and Applications, 54, 101179.

Martins, J., Gonçalves, R., & Branco, F. (2024). A bibliometric analysis and visualization of e-learning adoption using VOSviewer. Universal Access in the Information Society, 23(3), 1177–1191.

Mengiste, S. A., Antypas, K., Johannessen, M. R., Klein, J., & Kazemi, G. (2023). eHealth policy framework in Low and Lower Middle-Income Countries; a PRISMA systematic review and analysis. BMC Health Services Research, 23(1), 328.

Mou, A. J., Rabbi, M. S., & Rainy, T. A. (2025). Strategic use of engagement marketing in digital platforms: A focused analysis of ROI and consumer psychology. Journal of Sustainable Development and Policy, 1(01), 170–197.

Naeem, M. (2021). User-generated content and Brand Engagement in the Fashion Industry. University of Worcester.

Naim, A., Alnfiai, M. M., & Abdulla, A. (2025). Stitching Sustainability Crafting Fashion Brands Through Social Media Marketing. In Fostering Economic Diversification and Sustainable Business Through Digital Intelligence (pp. 305–328). IGI Global Scientific Publishing.

Orzan, A.-O. (2025). Social Media Influence: Bridging Pro-Vaccination and Pro-Environmental Behaviors Among Youth. Sustainability, 17(11), 4814.

Pérez, A., Collado, J., & Liu, M. T. (2022). Social and environmental concerns within ethical fashion: general consumer cognitions, attitudes and behaviours. Journal of Fashion Marketing and Management: An International Journal, 26(5), 792–812.

Ray, S., & Nayak, L. (2023). Marketing sustainable fashion: trends and future directions. Sustainability, 15(7), 6202.

Reppmann, M., Harms, S., Edinger-Schons, L. M., & Foege, J. N. (2025). Activating the sustainable consumer: The role of customer involvement in corporate sustainability. Journal of the Academy of Marketing Science, 53(2), 310–340.

Sailesh, B., Jingade, V., & Bardhan, S. C. (2024). The Influence of Social Media Sustainability Narratives on Millennial and Gen Z Travel Choices. International Journal of Tourism, Culture & Spirituality, 7(2), 187–205.

Santos, S., Silva, P., & Lopes, M. (2025). Exploring Social Responsibility and Social Media Engagement: The Case of Portuguese Sustainable Fashion Brands. In Cases on Effective Digital Marketing for Competitive Organizations (pp. 223–244). IGI Global Scientific Publishing.

Sarikaya, B., Fashoro, I., & Kücherer, C. (2025). Scroll, share, sustain: the impact of social media on social and environmental sustainability. Proceedings of the 12th European Conference on Social Media, ISCAP, Porto Portugal, 22-23 May 2025, 12(1), 74–86.

Sarkar, J. G., Sarkar, A., & Sreejesh, S. (2023). Developing responsible consumption behaviours through social media platforms: Sustainable brand practices as message cues. Information Technology & People, 36(2), 532–563.

Shahbaznezhad, H., Dolan, R., & Rashidirad, M. (2021). The role of social media content format and platform in users’ engagement behavior. Journal of Interactive Marketing, 53(1), 47–65.

Shahzalal, M. (2024). Perceived effects of social media use on awareness, social influence, and intention to practice sustainability. International Journal of Development and Sustainability.

Shao, J., Li, W., Aneye, C., & Fang, W. (2022). Facilitating mechanism of green products purchasing with a premium price—Moderating by sustainability‐related information. Corporate Social Responsibility and Environmental Management, 29(3), 686–700.

Singha, S. (2024). Engaging Audiences: Leveraging Social Media for Sustainable Brand Narratives. In Compelling Storytelling Narratives for Sustainable Branding (pp. 79–91). IGI Global.

Siregar, N., Nursyamsi, S. E., Angellia, F., Hamboer, M. J. E., & Riyantie, M. (2023). The role of social media in increasing customer interaction and brand loyalty. Jurnal Minfo Polgan, 12(2), 1865–1873.

Suherningtyas, I. A., Pitoyo, A. J., & Widayani, P. (2025). Bibliometric analysis of economic resilience to disaster studies in 2004-2023 using VOSviewer. IOP Conference Series: Earth and Environmental Science, 1462(1), 12009.

Unnava, V., & Aravindakshan, A. (2021). How does consumer engagement evolve when brands post across multiple social media? Journal of the Academy of Marketing Science, 49(5), 864–881.

Utami, W. Y., & Nadhifah, R. (2021). Pengaruh Kualitas Pelayanan, Produk Serta Harga Terhadap Kepuasan Pelanggan Pada PT. First Media Karawaci Tangerang. Ekonomi Bisnis, 7(2), 763–774.

Vladimirova, K., Henninger, C. E., Alosaimi, S. I., Brydges, T., Choopani, H., Hanlon, M., Iran, S., McCormick, H., & Zhou, S. (2024). Exploring the influence of social media on sustainable fashion consumption: A systematic literature review and future research agenda. Journal of Global Fashion Marketing, 15(2), 181–202.

Vu, D. M., Ha, N. T., Ngo, T. V. N., Pham, H. T., & Duong, C. D. (2022). Environmental corporate social responsibility initiatives and green purchase intention: an application of the extended theory of planned behavior. Social Responsibility Journal, 18(8), 1627–1645.

Wu, Y., & Huang, H. (2023). Influence of perceived value on consumers’ continuous purchase intention in live-streaming e-commerce—mediated by consumer trust. Sustainability, 15(5), 4432.

Zhang, Z., & Qiao, Y. (2025). Social Media-Based Green Marketing: A Precision Communication Strategy for Sustainable Brand Building. Brand Strategy Quarterly, 1(1), 46–51.




DOI: http://dx.doi.org/10.22441/jdm.v9i1.37347

Refbacks

  • There are currently no refbacks.


Copyright (c) 2026 Jurnal Doktor Manajemen (JDM)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Jurnal Doktor Manajemen (JDM)
Program Doktor Manajemen - Fakultas Ekonomi dan Bisnis
Universitas Mercu Buana
Jl. Raya Meruya Selatan, Kembangan, Jakarta 11650
Tlp./Fax: +62215871335

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Web Analytics Made Easy - Statcounter
View My Stats