Analysis of cashiers’ work postures using the Quick Exposure Check (QEC): a case study in Yogyakarta
DOI:
https://doi.org/10.22441/oe.2023.v15.i3.091Keywords:
cashier, ergonomics, musculoskeletal disorders, Quick Exposure CheckAbstract
The analysis of cashiers' work postures aims to minimize or avoid musculoskeletal problems. The research uses Quick Exposure Check (QEC) to identify working condition problems that focus on the back, shoulders, arms, and neck. The goal is to improve working conditions by reducing the risk of worker fatigue, unergonomic work postures, and musculoskeletal pain, which leads to increased productivity. To determine the extent of musculoskeletal disorders, the research method uses a quick exposure check that focuses on the upper body, including the back, neck, arms/shoulders, and wrists, which are common problem areas for workers. Based on the collected data, the exposure score and level are calculated to determine the follow-up to the research. The data shows that 50% of cashiers have an exposure level of 50 - 60%, and further research and changes are required. Meanwhile, another 50% of cashiers have an exposure level value above 70%, requiring immediate research and changes. The conclusion of this analysis is that it is essential to continuously check and maintain the ergonomics of the cashier's work. Regular inspections and necessary corrective actions must be conducted to ensure ergonomic working conditions and protect the health of cashiers.Downloads
References
Afsharian, A., Dollard, M.F., Glozier, N., Morris, R.W., Bailey, T.S., Nguyen, H. and Cherie, C. (2023). Work-related psychosocial and physical paths to future musculoskeletal disorders (MSDs). Safefy Science, 164, p. 106177. https://doi.org/10.1016/j.ssci.2023.106177
Akbar, K.A., Try, P., Viwattanakulvanid, P., and Kallawicha, K. (2023). Work-Related Musculoskeletal Disorders Among Farmers in the Southeast Asia Region: A Systematic Review. Safety and Health at Work, 14 (3), pp. 243-249 https://doi.org/10.1016/j.shaw.2023.05.001
Akbar, M.A., Wibowo, P.A., Hermawan,I.I. (2022). Usulan Perancangan Sistem Kerja Dengan Metode Macro ErgonomicsAnalysis and Design (MEAD) pada Stasiun Kerja Percetakandi UD. Roti Rachmat Purwarkarta. Operations Excellence: Journal of Applied Industrial Engineering, 14(2), pp. 110-119. https://dx.doi.org/10.22441/oe.2022.v14.i2.048
Algarni, F. S., & Alkhaldi, H. A. (2021). Literature review of musculoskeletal disorders and their risk factors among supermarket Cashiers. Rehabilitation Science, 6(2), pp. 25-40. https://doi.org/10.11648/j.rs.20210602.12
Amoadu, M., Ansah, E.W., Sarfo, J.O. and Hormenu, T. (2023). Impact of Climate Change and Heat Stress on Workers’ Health and Productivity: A Scoping Review. The Journal of Climate Change and Health, 12, p. 100249. https://doi.org/10.1016/j.joclim.2023.100249
Bastuti, S., Zulziar, M. and Suaedih, E. (2019). Analisis Postur Kerja Dengan Metode Owas (Ovako Working Posture Analysis System) Dan Qec (Quick Exposure Checklist) Untuk Mengurangi Terjadinya Kelelahan Musculoskeletal Disorders Di PT, Truva Pasifik. Jurnal Ilmiah Teknik dan Manajemen Industri, 2(2), pp. 116-125. http://dx.doi.org/10.32493/jitmi.v2i2.y2019.p116-125
Ding, Y., Cao, Y., Duffy, V.G. and Zhang, X. (2020). It is Time to Have Rest: How do Break Types Affect Muscular Activity and Perceived Discomfort During Prolonged Sitting Work. Safety and Health at Work, 11(2), pp. 207–214. https://doi.org/10.1016/j.shaw.2020.03.008
Erliana, C.I., Irwansyah, D., Abdullah, D., Murdani., Haris, A. (2022). Measurement of Musculoskeletal Disorders Risk Level with Job Strain Index and Quick Exposure Check Methods at Palm Oil Sorting Operators, International Journal of Mechanical Engineering, 7(1), pp. 1612-1620.
Fayomi, O.S.I., Akandeb, I.G., Essiena, V., Asaolud, A., Essed, U.C. 2021, Advances in Concepts of Ergonomics with Recent Industrial Revolution, International Conference on Engineering for Sustainable World (ICESW), 1107. https://doi.org/10.1088/1757-899X/1107/1/012010.
Hawari, N.M., Sulaiman, R., Kamarudin, K.M. and Rosalam, C.M. 2022, Musculoskeletal Discomfort Evaluation using Rapid Entire Body Assessment (REBA) and Quick Exposure Check (QEC) among Woodworking Workers in Selangor, Malaysia. Asian Journal of Applied Sciences, 10 (5), pp. 407-416.
Ibrahim, N.A., Rahman, S., Ismail, S.H. and Abdullah, H. (2020). Musculoskeletal discomfort evaluation using quick exposure check (QEC) among tower crane operators. IOP Conference Series: Materials Science and Engineering, 843. https://doi.org/10.1088/1757899X/834/1/012056
Kawakubo, S., Sugiuchi, M. and Arata. S. (2023). Office thermal environment that maximizes workers’ thermal comfort and productivity. Building and Environment, 233(1), p. 110092. https://doi.org/10.1016/j.buildenv.2023.110092
Meilani, F., Asnifatima, A. and Fathimah. A. (2018). Faktor-Faktor Risiko Yang Mempengaruhi Keluhan Musculoskeletal Disorder (Msds) Pada Pekerja Operator Sewing di PT. Dasan Pan Fasific Indonesia. PROMOTOR Jurnal Mahasiswa Kesehatan Masyarakat, 1(1), pp. 62–67. https://doi.org/10.32832/pro.v1i1.1429
Nismah, P. and Amir, Y.B.A. (2019). Clasification of ergonomics levels for research. IOP Conference Series: Materials Science and Engineering, 505. https://doi.org/10.1088/1757899X/505/1/012040
Nurhaipah. T. (2019). Analisis Penanganan Komplain Pelanggan Pada Kasir Di Alfamart Ciborelang 1 Kabupaten Majalengka. JIKA (Jurnal Ilmu Komunikasi Andalan) Universitas Majalengka, 2(1).
Pambayung, D., Suhardi, B. and Astuti, R.D., 2018, Penilaian Postur Kerja Menggunakan Metode Quick Exposure Checklist (QEC) di IKM Tahu Sari Murni. PERFORMA : Media Ilmiah Teknik Industri, 17(1), pp. 24-30. https://doi.org/10.20961/performa.17.1.18984
Paskins, Z., Farmer, C.E., Manning, F., Andersson, D.A., Barlow, T., Bishop, F.L., et al. (2022). Research priorities to reduce the impact of musculoskeletal disorders: a priority setting exercise with the child health and nutrition research initiative method. The Lancet Rheumatology, 4, pp. 635–645. https://doi.org/10.1016/S2665-9913(22)00136-9
Ratih, A.A.R., Dian, A.A., and Eka, R. (2023). Factors Associated with Work-related Musculoskeletal Disorders Risk among Bamboo Craftsman in Mojorejo Village, Ponorogo Indonesia. Malaysian Journal of Medicine and Health Sciences, 19(4), pp. 46-52.
Richter, H.O., Sundin, S. and Long, J. (2019). Visually deficient working conditions and reduced work performance in office workers: Is it mediated by visual discomfort? International Journal of Industrial Ergonomics, 72, pp. 128–136. https://doi.org/10.1016/j.ergon.2019.05.007
Rizaldi, A.G. and Cahyana, A.S. (2021). Analisa Resiko Postur Kerja Berdasarkan Hasil Evaluasi Menggunakan Metode Quick Exposure Check. PROZIMA (Productivity, Optimization and Manufacturing System Engineering), 5(1), pp. 51–62. https://doi.org/10.21070/prozima.v5i1.1350
Santoso, G. and Prihono. (2021). Musculoskeletal Disorder (MSDs) on Worker Batik Tulis. Tibuana, 4(02), pp. 99–103. https://doi.org/10.36456/tibuana.4.02.4008.99-103
Silva, T. T., Sousa, C., Colim, A., & Rodrigues, M. A. (2024). Understanding Musculoskeletal Loadings among Supermarket Checkout Counter Cashiers: A Biomechanical Analysis. Safety, 10(1), pp. 1-12. https://doi.org/10.3390/safety10010021
Sohrabi, S., Dadashova, B., Lord, D., Khreis, H., Sener, I.N. and Zmud, J. (2021). Equity Consideration in Automated Vehicles Safety: An Analysis of Road Fatalities Factors Associated with Musculoskeletal and Postural Discomfort of Bus Drivers. Journal of transport and health. http://dx.doi.org/10.1016/j.jth.2021.101222.
Soviyati, E., Sulaeman, E. S., Sugihardjo, I., & Wiboworini, B. (2023). Effect of applying the health promotion model in stunting prevention and behavior control in Indonesia. Journal of education and health promotion, 12(1), pp 1-9. https://doi.org/10.4103/jehp.jehp_276_23
Subakti, F.A. and Subhan, A. (2021). Analisis Ergonomi Stasion Kerja Menggunakan Metode Quick Exposure Checklist Pada PT. Sama-Altanmiah Engineering. Jurnal Media Teknik dan Sistem Industri, 5(1), pp. 55- 62. https://doi.org/10.35194/jmtsi.v5i1.1307
Yogyakarta City Government. (2022). Jumlah Minimarket di Kota Yogyakarta. Available at: https://katalog.data.go.id/dataset/jumlah-minimarket-di-kota-yogyakarta (accessed: 15 September 2023).
Yuslistyari, E.I. and Adhadin, A. (2018). Perbaikan Postur Kerja Operator Pengelasan Dengan Metode Quick Exposure Check (QEC), Jurnal INTECH Teknik Industri Universitas Serang Raya, 4(1),17-22. https://doi.org/10.30656/intech.v4i1.853.
Downloads
Published
How to Cite
Issue
Section
License
The copyright to this article is transferred to Universitas Mercu Buana (UMB) if and when the article is accepted for publication. The undersigned hereby transfers any and all rights in and to the paper including without limitation all copyrights to UMB. The undersigned hereby represents and warrants that the paper is original and that he/she is the author of the paper, except for material that is clearly identified as to its original source, with permission notices from the copyright owners where required. The undersigned represents that he/she has the power and authority to make and execute this assignment.
We declare that:
1. This paper has not been published in the same form elsewhere.
2. It will not be submitted anywhere else for publication prior to acceptance/rejection by this Journal.
3. A copyright permission is obtained for materials published elsewhere and which require this permission for reproduction.
Furthermore, I/We hereby transfer the unlimited rights of publication of the above mentioned paper in whole to UMB. The copyright transfer covers the exclusive right to reproduce and distribute the article, including reprints, translations, photographic reproductions, microform, electronic form (offline, online) or any other reproductions of similar nature.
The corresponding author signs for and accepts responsibility for releasing this material on behalf of any and all co-authors. This agreement is to be signed by at least one of the authors who have obtained the assent of the co-author(s) where applicable. After submission of this agreement signed by the corresponding author, changes of authorship or in the order of the authors listed will not be accepted.
Retained Rights/Terms and Conditions
1. Authors retain all proprietary rights in any process, procedure, or article of manufacture described in the Work.
2. Authors may reproduce or authorize others to reproduce the Work or derivative works for the authors personal use or for company use, provided that the source and the UMB copyright notice are indicated, the copies are not used in any way that implies UMB endorsement of a product or service of any employer, and the copies themselves are not offered for sale.
3. Although authors are permitted to re-use all or portions of the Work in other works, this does not include granting third-party requests for reprinting, republishing, or other types of re-use.









