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Operations Excellence: Journal of Applied Industrial Engineering
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Found 8 items.
USULAN PERBAIKAN KUALITAS PELAYANAN DI UNIT PELAKSANA PTSP KOTA ADMINISTRASI JAKARTA BARAT MENGGUNAKAN METODE FUZZY-SERVQUAL DAN QFD
Dwi Rahmawati
204-212
2018-09-06
Analisis Kualitas Pelayanan terhadap Tingkat Kepuasan Pelanggan pada Stasiun Pengisian Bahan Bakar Umum: Studi Kasus SPBU 64.752.02
Yolla Depriany Rimba Panggalo, La Ode Ahmad Safar Tosungku, Lina Dianati Fathimahhayati
187-199
2022-09-01
Peningkatan Kualitas Pelatihan Dengan Metode Servqual dan Quality Function Deployment: Studi Kasus di Perusahaan Reasuransi
Zarica Halimmah
276-287
2021-11-30
Analisis kualitas pelayanan bus pariwisata dengan metode service quality dan importance performance analysis
Eka Indah Yulistyari, Chotibul Umam, M. Reiza Fachrozy
144-152
2019-07-23
Analisis Kualitas Pelayanan dan Strategi Pengembangan Wisata Edukasi Sentulfresh Indonesia
Tanto Pratondo Utomo, Adam Jordan, Novita Herdiana, Wisnu Satyajaya
1-11
2019-03-18
ANALISIS KUALITAS LAYANAN PENDIDIKAN DENGAN MENGGUNAKAN INTEGRASI METODE SERVQUAL DAN QFD: STUDI KASUS SEKOLAH YASPORBI
Deny Wibisono
44-55
PERBAIKAN KUALITAS PELAYANAN PADA LAYANAN PERAWATAN LIFT DAN ESKALATOR DENGAN METODE SERVQUAL-IPA-HOQ
Dabith Ghazali
249-256
Analysis of the influence of service quality on customer satisfaction using the customer satisfaction index and servqual methods: a case study of PT Charoen Pokphand Indonesia
Rizal Syarifuddin, Muhammad Asrul
276-286
2026-02-16
0 - 0 of 8 items
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