WHAT IS THE SERVANT LEADERSHIP THAT MAY BREAK THE TURNOVER INTENTION LEVEL OF EMPLOYEE?

Abstract

Today the changing business environment that is very fast demands the role of human resources in competitive advantage. It also means that the organization must be able to improve the work that is achieved now to get better work in the future. This study aims to determine the effect of Servant Leadership, Emotional Intelligence and Internal Conflict on Turnover Intention at PT Best Fortune Indonesia. Data collection techniques in the form of questionnaires using a Likert scale. This research was conducted on 30 respondents using a quantitative descriptive approach and hypothesis testing. For this reason, the data analysis method used is statistical analysis in the form of multiple linear regression tests. The results of this study indicate that partially and simultaneously, Servant Leadership, Emotional Intelligence, and Internal Conflict variables affect Turnover Intention at PT Best Fortune Indonesia. Therefore the test results of this study state that there is a simultaneous influence between the variables Servant Leadership, Emotional Intelligence, and Internal Conflict variables affect Turnover Intention.