"ANALYSIS OF EFFECT PERCEIVED OF RISK AND PERCEIVED OF REPUTATION ON PURCHASE DECISION ON COSMETICS ONLINE SHOPING "

PUJI LEKSONO

Abstract


Abstract.This study aimed to analyze the influence of perceived of risk and perceived of reputation for Cosmetics Online purchasing decisions with Trust as an intervening variable.Both factors are expected to be taken into consideration for online businesses to build relationships with customers. The subjects of this study are women, internet users who have ever shopped online at least one times in online shoppingsite’s amounted to 113 people. The research instrument was a questionnaire used to measure the perception of respondents using a Likert scale. Data collection procedures carried out through a survey of female where given a questionnaire with closed model (respondents' answers alternative has been provided). All instruments were tested for validity and reliability and has been qualified as an analytical tool. Analysis was performed using SPSS statistical methods. The results of the measurement of Influence of perceived of Risk, Perceived Reputation and Trust in Purchase Decision, Shows that trust has a positive effect 3.411 and significant 0.001on purchasing decisions, The perception of the risk of a negative effect (-1636) but not significant 0.105, effect positive perception of the reputation of a significant 3376 and 0.001 on purchasing decisions cosmetics online.
Perceived of Risk, Perceived of Reputation and Trust together have positive and significant effect on the Buying Decision cosmetics online

Keywords


Perceived risk, perceived reputation, Trust, Purchasing decision on cosmetics online shoping

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DOI: http://dx.doi.org/10.22441/indikator.v5i3.5941

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