Empowering MSMEs Through Digital Enablement: The Direct Effects of Internet Training, Capacity Development, and Motivation on Business Performance

Authors

  • Lisnatiawati Saragih Universitas Mercu Buana, Indonesia
  • Iwan Firdaus Universitas Mercu Buana, Indonesia

DOI:

https://doi.org/10.22441/jdm.v9i1.35453

Keywords:

MSMEs digital readiness, Internet learning, Digital capacity, Internet motivation

Abstract

The acceleration of digital transformation among Micro, Small, and Medium Enterprises (MSMEs) is essential for improving competitiveness and economic resilience in the digital era. This study examines the effects of Internet Learning, Digital Capacity Development, and Internet Motivation on MSME Digital Readiness in the Indonesian context. Using a quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM), the findings indicate that all three predictors significantly and positively influence digital readiness, with Internet Motivation emerging as the most dominant factor. These results highlight the importance of combining technical knowledge, supportive infrastructure, and psychological engagement to foster a digitally ready MSME sector. The study offers a multidimensional framework of digital readiness by integrating cognitive, structural, and behavioural elements. It also provides practical implications for policymakers and development institutions to implement integrated digital literacy, capacity building, and motivation-driven strategies. Future studies are encouraged to explore contextual variations and adopt longitudinal or mixed-method designs to deepen understanding of digital transformation in diverse MSME environments.

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Published

2026-06-03

How to Cite

Saragih, L., & Firdaus, I. (2026). Empowering MSMEs Through Digital Enablement: The Direct Effects of Internet Training, Capacity Development, and Motivation on Business Performance. Jurnal Doktor Manajemen (JDM), 9(1), 107–118. https://doi.org/10.22441/jdm.v9i1.35453

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