THE EFFECT OF EXTRINSIC, INTRINSIC REWARDS AND WORK FLEXIBILITY ON JOB SATISFACTION FOR MILLENNILAS GENERATION (CASE STUDY ON PROPERTY AGENT IN SURABAYA)

Crysilia Lisa, Praptini Yulianti

Abstract


This study aims to determine the effect of extrinsic, intrinsic rewards and work flexibility of  job satisfaction for millennial generations especially work as a property agents. Types of research used in this study is a quantitative and research methods are used methods of explanation. Samples taken as many as 50 property agents by using purposive sampling. Analysis techniques used are descriptive statistics and multiple linear regression analysis. The Result of this study indicate  intrinsic rewards and work flexibility has positive and significant effect on job satisfaction through millennials generation  work as a agent property rather that extrinsic reward.


Keywords


Extrinsic Rewards, Intrinsic Rewards, Work Flexibility, Job Satisfaction, Millennials Generation.

Full Text:

PDF

References


Badan Pusat Statistik (BPS) Surabaya. (2021). Surabaya Municipality. Surabaya. Indonesia : Badan Pusat Statistik.

Badan Pusat Statistik (BPS) Surabaya. (2020). Pertumbuhan Ekonomi Surabaya. Surabaya. Indonesia : Badan Pusat Statistik.

Abdin, F., Ismail, A., & Nor, A. M. (2019). Trust in supervisor as a mediator of the relationship between perceived interactional fairness in reward systems and organizational commitment. The South East Asian Journal of Management. https://doi/org/10.21002/seam.v13i2.11345

Ajila, C., & Abiola, A. (2004). Influence of rewards on workers performance in an organization. Journal of social sciences, 8(1), 7-12. https://doi.org/10.1080/09718923.2004.11892397

Armstrong, M. (2012). Armstrong's handbook of reward management practice: Improving performance through reward. Kogan Page Publishers.

Azasu, S. (2009). Rewards and performance of Swedish real estate firms. Compensation & Benefits Review, 41(4), 19-28. https://doi.org/10.1177/0886368709337924

Baeza, M. A., Gonzalez, J. A., & Wang, Y. (2018). Job flexibility and job satisfaction among Mexican professionals: a socio-cultural explanation. Employee Relations. https://doi.org/10.1108/ER-12-2016-0236

Balouch, R., & Hassan, F. (2014). Determinants of job satisfaction and its impact on employee performance and turnover intentions. International journal of learning and development, 4(2), 120-140. http://dx.doi.org/10.5296/ ijld.v4i2.6094

Byars, L. L., & Rue, L. (2008). Human resources management: 11 th edition. McGraw-Hill.

Carlson, D. S., Grzywacz, J. G., & Kacmar, K. M. (2010). The relationship of schedule flexibility and outcomes via the work‐family interface. Journal of managerial psychology. https://doi.org/10.1108/02683941011035278

Chen, H. M., & Hsieh, Y. H. (2006). Key trends of the total reward system in the 21st century. Compensation & Benefits Review, 38(6), 64-70. https://doi.org/10.1177/0886368706292542

Gallup (2016), How millennials Want to Work and Live, Nebraska, Omaha.

Galea, C., Houkes, I., & De Rijk, A. (2014). An insider's point of view: how a system of flexible working hours helps employees to strike a proper balance between work and personal life. The International Journal of Human Resource Management, 25(8), 1090-1111. https://doi.org/10.1080/09585192.2013.816862

Glazer, S., Mahoney, A. C., & Randall, Y. (2019). Employee development’s role in organizational commitment: a preliminary investigation comparing generation X and millennial employees. Industrial and Commercial Training. https://doi.org/10.1108/ICT-07-2018-0061

Gong, B., Greenwood, R. A., Hoyte, D., Ramkissoon, A., & He, X. (2018). Millennials and organizational citizenship behavior. Management Research Review. https://doi.org/10.1108/MRR-05-2016-0121

Ghozali Imam, 2013, Aplikasi Analisis Multivariate Dengan Program SPSS, Universitas Diponegoro, Semarang

Gulyani, G., & Sharma, T. (2018, December). Total rewards components and work happiness in new ventures. In Evidence-based HRM: a Global Forum for Empirical Scholarship. Emerald Publishing Limited. https://doi.org/10.1108/EBHRM-12-2017-0063

Hani, H. T. (2000). Manajemen Personalia dan Sumberdaya Manusia Edisi 2. Cetakan Keempat Belas. BPFE: Yogyakarta.

Malhotra, N. K. (2006). Questionnaire design and scale development. The handbook of marketing research: Uses, misuses, and future advances, 83-94.

Mosquera, P., Soares, M. E., & Oliveira, D. (2020). Do intrinsic rewards matter for real estate agents?. Journal of European Real Estate Research. https://doi.org/10.1108/JERER-12-2019-0051

Murty, W. A. (2012). Pengaruh kompensasi, motivasi dan komitmen organisasional terhadap kinerja karyawan bagian akuntansi (studi kasus pada perusahaan manufaktur di Surabaya) (Doctoral dissertation, STIE Perbanas Surabaya). http://eprints.perbanas.ac.id/id/eprint/3267

Naim, M. F., & Lenka, U. (2018). Development and retention of Generation Y employees: a conceptual framework. Employee relations. https://doi.org/10.1108/ER-09-2016-0172

Neuman, W. L. (2013). Metodologi penelitian sosial: Pendekatan kualitatif dan kuantitatif. Jakarta: PT. Indeks.

Nnambooze, B. E., & Parumasur, S. B. (2016). Understanding the multigenerational workforce: Are the generations significantly different or similar. Corporate Ownership and Control, 13(2), 244-257. https://doi.org/10.22495/cocv13i2c1p4

Oyoo, M. O., Mwandihi, N. K., & Musiega, D. (2016). Influence of reward systems on employee retention in faith based health organizations in Kenya: A case of Mukumu Hospital, Kenya. International Journal of Commerce and Management Research, 2(10), 42-51.

Paine, H. (2014). ‘Measurement, design, and analysis: An integrated analysis’. Open University Press. 3rd Edition.

Rangarajan, D., Peasley, M., Paesbrugghe, B., Srivastava, R. V., & Stewart, G. T. (2020). The impact of adverse life events on salesperson relationships with customers. Journal of Business & Industrial Marketing. https://doi.org/10.1108/JBIM-05-2019-0274

Robbins, S. P. (2013). Organizational behaviour in Southern Africa: Pearson

South Africa.

Silalahi Ulber. 2012. Metode Penelitian Sosial. PT. Refika Aditama. Bandung iv.

Stewart, J. S., Oliver, E. G., Cravens, K. S., & Oishi, S. (2017). Managing millennials: Embracing generational differences. Business Horizons, 60(1), 45-54. https://doi.org/10.1016/j.bushor.2016.08.011

Sugiyono. (2011). Metode penelitian pendidikan:(pendekatan kuantitatif, kualitatif dan R & D). Alfabeta.

Thiagaraj, D., & Thangaswamy, A. (2017). Theoretical concept of job satisfaction-a study. International Journal of Research-Granthaalayah, 5(6), 464-470. : https://doi.org/10.29121/granthaalayah.v5.i6.2017.2057

Winkler, D. T., & Hughen, W. K. (2012). Fringe benefits compensation of real estate agents and brokers. International Real Estate Review, 15(3), 253-281.




DOI: http://dx.doi.org/10.22441/jimb.v7i2.11929

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Jurnal Ilmiah Manajemen dan Bisnis

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Jurnal Ilmiah Manajemen dan Bisnis
Fakultas Ekonomi dan Bisnis Universitas Mercu Buana
Jl. Raya Meruya Selatan, Kembangan, Jakarta 11650
Tlp./Fax: +62215871335

ISSN: 2460-8424
E-ISSN: 2655-7274


http://publikasi.mercubuana.ac.id/index.php/jimb

This journal is indexed by:

   

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Web Analytics Made Easy - StatCounter
View My Stats