The Effect Of Perceived Organizational Support And Compensation On Turnover Intention With Job Satisfaction As A Mediating Variable (Study on Gen Z Employees at PT XYZ)

Dyah Ayu Siti Fatimah; Yuni Kasmawati

doi:10.22441/jimb.v11i1.32178

The Effect Of Perceived Organizational Support And Compensation On Turnover Intention With Job Satisfaction As A Mediating Variable (Study on Gen Z Employees at PT XYZ)

Dyah Ayu Siti Fatimah, Yuni Kasmawati

Abstract

In today's work world, generation Z has the largest population compared to previous generations. Generation Z tends to pursue what they want so they often change jobs. Therefore, companies need to manage so that Gen Z employees do not have the desire to leave the company. Therefore, this study aims to analyze the Influence of Perceived Organizational Support and compensation on turnover intention with job satisfaction as a mediating variable. The study was conducted at PT. XYZ with a sample of 180 Gen Z employees. The sampling technique was probability sampling, while data collection used a questionnaire and data analysis techniques used SEM (Structural Equation Model) with the SmartPLS (Partial Least Square) approach. The results showed that perceived organizational support had a negative and significant effect on turnover intention. Compensation had a negative and significant effect on turnover intention. Job satisfaction had a negative and significant effect on turnover intention. Perceived organizational support and compensation had a positive and significant effect on job satisfaction. The role of job satisfaction as a mediator of the influence of perceived organizational support on turnover intention was proven to have a negative and significant effect. Likewise, job satisfaction was proven to mediate the influence of compensation on turnover intention, which was proven to have a negative and significant effect.

Keywords

perceived organizational support; compensation; turnover intention; job satisfaction

Full Text:

PDF

References

Agustinningtyas, P. S., & Dewi, I. G. A. M. (2020). The mediating of job satisfaction on effect of organizational commitment and compensation turnover intention. International Research Journal of Management, IT and Social Sciences, 7(5), 46–61. https://doi.org/10.21744/irjmis.v7n5.969

Artha, M. M. D., & Jahja, A. S. (2023). The Influence of Career Development and Compensation on Turnover Intention with Job Satisfaction as Intervening Variables at PT. MMI (PNM Affiliate) on Madura Island. Formosa Journal of Sustainable Research, 2(6), 1401–1416. https://doi.org/10.55927/fjsr.v2i6.4696

Brahmannanda, S., & Dewi, I. M. (2020). Work Insecurity and Compensation on Turnover Intention Mediated by The Job Satisfaction of Employees. International Research Journal of Management, IT & Social Sciences IRJMIS, 7(5), 89–98. https://doi.org/10.21744/irjmis.v7n5.974

Burhanudin, & Wijanarko, S. (2022). The Effect of Compensation, Performance Assessment, and Career Development on Employee’s Turnover Intention. In Technology, and Organizational Behavior (IJBTOB) (Vol. 2, Issue 6). https://ijbtob.org

Dahlan, N. D., Ahmad, M. F., Safwan, N. S. Z., Bakri, N. H. S., & Mokhtar, U. K. M. (2023). Job Satisfaction and Turnover Intention among Employees in Educity, Johor. In Information Management and Business Review (Vol. 15, Issue 2).

Davaasuren, G., Zanabazar, A., Gantumur, E., & Baasanjav, E. (2024). Association between Perceived Organizational Support, Job Satisfaction and Turnover Intention. European Journal of Business and Management, 16(3), 139–146. https://doi.org/10.7176/ejbm/16-3-15

Diana Nafishah Putri, Fatmah Bagis, Tubastuvi, N., & Widhiandono, H. (2023). Understanding Turnover Intention: Exploring the Influence of Job Security, Perceived Organizational Support, and Job Satisfaction as a Mediator. International Journal of Scientific Research and Management (IJSRM), 11(12), 5614–5630. https://doi.org/10.18535/ijsrm/v11i12.em11

Gupta, P., & Pathak, Dr. N. D. (2024). Impact of Compensation and Benefits on the Job Satisfaction of Employees: Case of Iron Industry in REAL GROUP. International Scientific Journal of Engineering and Management, 03(05), 1–9. https://doi.org/10.55041/isjem01777

Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. http://www.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. In European Business Review (Vol. 31, Issue 1, pp. 2–24). Emerald Group Publishing Ltd. https://doi.org/10.1108/EBR-11-2018-0203

Halim, A. Z. A., & Erdiansyah, R. (2024). Analisis Perceived Organizational Support Dan Work Environment Terhadap Job Satisfaction Dan Implikasinya Terhadap Turnover Intention (Studi Kasus Pada Industri Perbankan). Jurnal Manajemen Bisnis Dan Kewirausahaan, 8(1), 162–176.

Islamiyati, H., & Sahrah, A. (2022). Relationship Between Perceived Organizational Support With Turnover Intention In Female Employees. Journal of Psychological Perspective, 4(2), 53–58. https://doi.org/10.47679/jopp.423332022

Jing, J., & Yan, J. (2022). Study on the Effect of Employees’ Perceived Organizational Support, Psychological Ownership, and Turnover Intention: A Case of China’s Employee. International Journal of Environmental Research and Public Health, 19(10). https://doi.org/10.3390/ijerph19106016

Katabalo, C. V, & Mwita, K. M. (2024). The Role of Compensation on Job Satisfaction, Employee Performance and Organisational Performance. In Science Mundi (Vol. 4). http://sciencemundi.net

Khairina, N. (2022). The Role of Perceived Organizational Support on Employee Turnover Intention. ‎‎‎TAZKIYA Journal of Psychology, 10(2), 145–154. https://doi.org/10.15408/tazkiya.v10i2.23277

Kurniasari, S., Brahmasari, I. A., & Raka Ardiana, I. D. K. (2024). The Effect of Individual Adaptability and Perceived Organizational Support on Performance through Organizational Commitment and Turnover Intention in the Family Support Team in Lamongan Regency. International Journal of Social Science Humanity & Management Research, 3(06). https://doi.org/10.58806/ijsshmr.2024.v3i6n24

Merlysabella, Y., & Subiyanto, D. (2022). Efforts To Supply Turnover Intention With Predictors Of Organizational Support Through Intervening Variables Of Job Satisfaction And Organizational Commitment. Journal of Economic, Business and Accounting, 5(2), 1575–1589.

Minarso, M. F., Wibowo, R. A., & Prasetio, T. (2024). Pemberian Kompensasi untuk Meningkatkan Kepuasan Kerja Karyawan pada Perusahaan Kontruksi. Jurnal Kajian Ekonomi & Bisnis Islam, 5(2), 918–929.

Mulyaningsih, S. A., & Tanuwijaya, J. (2023). Pengaruh Job Stress, Perceived Organizational Support, Work Family Conflict Terhadap Turnover Intention Pada PT XYZ. Jesya, 6(2), 1546–1561. https://doi.org/10.36778/jesya.v6i2.1066

Naini, N. F., & Riyanto, S. (2023). The Influence of Perceived Organizational Support and Work-Life Balance on Turnover Intention Through Job Satisfaction. International Journal of Islamic Business and Management Review, 3(2), 183–193. https://doi.org/10.54099/ijibmr.v3i2.814

Nassani, Dr. A. A., Suwaidan, H. M., Aljarallah, K. A., & Alsubaie, S. F. (2023). The Impact of Organizational Support and Ethical Climate on Turnover Intention: Job Satisfaction as a Mediator. Arab Journal of Administration, 43(3), 227–238. https://doi.org/10.21608/aja.2022.140340.1252

Prahiawan, W., Maulana, N., & Kambara, R. (2024). The mediating role of affective commitment in the relationship between emotional intelligence and perceived organizational support on turnover intention. In IJAFIBS (Vol. 12, Issue 2). www.ijafibs.pelnus.ac.id

Pratama, R. A., Japar, M., Purwati, P., Nikmah, F. K., & Kurniawan, I. S. (2023). Correlation of Extrinsic Job Satisfaction Hygiene Factors and Intrinsic Job Satisfaction Motivation on Turnover Intention. Bulletin of Counseling and Psychotherapy, 5(2), 148–158. https://doi.org/10.51214/00202305605000

Pratiwi, I. D., & Sary, F. P. (2023). The Effect Of Career Development, Organizational Culture On Job Satisfaction And Its Impact On Turnover Intention At Pt Xyz Bandung. In International Journal of Science. http://ijstm.inarah.co.id1211

Putranti, H. R. D., Suparmi, S., & Suprapti, S. (2021). Analisis Perceived Organizational Support, Quality Culture, dan Kepuasan Kerja sebagai Second-Order Factor terhadap Turnover Intention Karyawan Generasi Y di ATC (Air Traffic Control). Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 10(2), 258. https://doi.org/10.30588/jmp.v10i2.765

Rahman, M. F., Harini, S., & Ismartaya, I. (2024). The Influence of Compensation, Leadership Style, and Work Environment on Turnover Intention Employees. International Journal of Social Science and Human Research, 7(05). https://doi.org/10.47191/ijsshr/v7-i05-37

Ramlah, S., Sudiro, A., & Juwita, H. A. J. (2021). The influence of compensation and job stress on turnover intention through mediation of job satisfaction. International Journal of Research in Business and Social Science (2147- 4478), 10(4), 117–127. https://doi.org/10.20525/ijrbs.v10i4.1206

Roji, F., & Kurniawan, I. S. (2024). Pengaruh Perceived Organizational Support, Motivasi Intrinsik, Dan Person Job-Fit Terhadap Job Satisfaction. Jurnal Pendidikan Ekonomi (JURKAMI), 9(1), 53–62. https://doi.org/10.31932/jpe.v9i1.3252

Sahputra, R., & Nurdiana Dihan, F. (2024). Pengaruh Kompensasi, Job Satisfaction, Dan Perceived Job Alternative Terhadap Turnover Intention Pada Karyawan. In Scientific Journal Of Reflection: Economic, Accounting, Management and Business (Vol. 7, Issue 1).

Septiani, M., Wijono, S., & Info, A. (2022). Perceived Organizational Support (Pos) Dengan Kepuasan Kerja Selama Masa Pandemi Covid-19. Jurnal Imiah Psikologi, 10(3), 538–548. https://doi.org/10.30872/psikoborneo.v10i3

Siddiqi, K. O., Rahman, M. H., Esquivias, M. A., & Hutapea, L. M. N. (2024). The effect of perceived organizational and supervisor support on nurses’ turnover intention in Bangladesh: Does work-family conflict play a role? Social Sciences and Humanities Open, 10, 1–10. https://doi.org/10.1016/j.ssaho.2024.100992

Sulistiyono, D., & Aima, M. H. (2020). The Influence Of Career Development And Compensation On Work Satisfaction And Its Implications Against Turnover Intention At Ajb Bumiputera 1912’s Head Office. Dinasti International Journal Of Education Management and Social Science, 2(1), 81–95. https://doi.org/10.38035/DIJEMSS

Wan Abdullah, W. A., & Hanib, F. N. (2020). Effects of Perceived Organisational Support and Emotional Intelligence on Turnover Intention among Logistics Drivers. Malaysian Journal of Social Sciences and Humanities (MJSSH), 5(10), 258–266. https://doi.org/10.47405/mjssh.v5i10.502

Wijayanti, E. P., & Anisa, F. (2022). Pengaruh Kompensasi, Kepuasan Kerja, Dan Stres Kerja Terhadap Turnover Intention. Jurnal Fokus Manajemen Bisnis, 12(2), 194–205. https://doi.org/10.12928/fokus.v12i2.6665

Wulandari, P., & Frianto, A. (2022). Pengaruh Kompensasi dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan Suncity Festival Madiun. Jurnal Ilmu Manajemen , 10(2), 554–565.

Wulandari, V. T., & Hafidz, G. P. (2023). The Influence of Job Stress, Workaholism and Work Engagement on Job Satisfaction and Turnover Intention in the Garment Industry. International Journal of Social Science, Education, Communication and Economics (SINOMICS JOURNAL), 2(2), 341–354. https://doi.org/10.54443/sj.v2i2.142

Yudishtira Rusandi, R., & Yanto. (2023). Kepuasan Kerja dalam Memediasi Gaya Kepemimpinan Transformasional dan Beban Kerja Terhadap Intention to Stay (Job Satisfaction in Mediating Transformational Leadership Style and Workload on Intention to Stay). EKOMABIS : Jurnal Ekonomi Manajemen Bisnis, 4(02), 117–128. https://doi.org/10.37366/ekomabis.v4i02.884

Zaki Azzuhairi, A., Eko Soetjipto, B., & Handayati, P. (2022). The Effect Of Compensation And Work Motivation On Intention To Stay Through Job Satisfaction And Organizational Commitment To Employees. In International Journal Of Humanities Education And Social Sciences (IJHESS) E-ISSN (Vol. 2, Issue 3). https://ijhess.com/index.php/ijhess/

DOI: http://dx.doi.org/10.22441/jimb.v11i1.32178

Refbacks

There are currently no refbacks.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Jurnal Ilmiah Manajemen dan Bisnis
Fakultas Ekonomi dan Bisnis Universitas Mercu Buana
Jl. Raya Meruya Selatan, Kembangan, Jakarta 11650
Tlp./Fax: +62215871335

ISSN: 2460-8424
E-ISSN: 2655-7274

http://publikasi.mercubuana.ac.id/index.php/jimb

This journal is indexed by: