Quality improvement of food products using taguchi method: a study in a bread product SME
DOI:
https://doi.org/10.22441/oe.2023.v15.i2.078Keywords:
quality, design of experiment, taguchi method, defective productsAbstract
Quality is one of the most crucial factors for manufactured products. Good product quality will increase customer loyalty and hence, higher profit for the company. SR company is a local Small Medium Enterprise (SME) in Bandung that produces bread products. Among various kinds of bread, Kadet is the main product with an average production of approximately 1000 pcs per day. In addition, Kadet bread has numerous defective products with an average of 3%-5% per 1000 pcs. Moreover, Kadet is a product baked at high temperatures, and hence, the timing of the production staff is crucial to prevent defectiveness. In this work, we use the Taguchi method to obtain factors that produce defectiveness and the combination of the optimal production factors. Furthermore, using the Analysis of Variance, the results show the optimal process design for minimum defective Kadet bread products as the process evaluation for better product quality.Downloads
References
Abasi, S., Minaei, S., Jamshidi, B., & Fathi, D. (2018). Dedicated non-destructive devices for food quality measurement: A review. In Trends in Food Science and Technology (Vol. 78, pp. 197–205). Elsevier Ltd. https://doi.org/10.1016/j.tifs.2018.05.009
Arifin, D. (2018). Analisis Perbaikan Waktu Setup Dengan Menggunakan Metode SMED Untuk Meningkatkan Produktivitas PT. Trimitra Chitra Hasta. Jurnal KaLIBRASI - Karya Lintas Ilmu Bidang Rekayasa Arsitektur, Sipil, Industri., 1(1), 1–14. https://doi.org/10.37721/kalibrasi.v8i0.313
Chang, T. C., & Faison III, E. (2001). Shrinkage behavior and optimization of injection molded parts studied by the Taguchi method. Polymer Engineering & Science, 41(5), 703–710. https://doi.org/https://doi.org/10.1002/pen.10766
Chen, S., & Lee, D. (2023). Small and vulnerable: SME productivity in the great productivity slowdown. Journal of Financial Economics, 147(1), 49–74. https://doi.org/https://doi.org/10.1016/j.jfineco.2022.09.007
Garvin, D. A. (1984). Product quality: An important strategic weapon. Business Horizons, 27(3), 40–43. https://doi.org/https://doi.org/10.1016/0007-6813(84)90024-7
Heizer, J., & Render, B. (2011). Operations Management. Pearson.
Lagerkvist, C. J., Normann, A., & Åström, A. (2017). Product satisfaction in food choice is multiple-reference dependent: Evidence from an in-store non-hypothetical consumer experiment on bread. Food Quality and Preference, 56, 8–17. https://doi.org/https://doi.org/10.1016/j.foodqual.2016.09.006
Ibrahim, I., Arifin, D., & Khairunnisa, A. (2020). Analisis Pengendalian Kualitas Menggunakan Metode Six Sigma Dengan Tahapan DMAIC Untuk Mengurangi Jumlah Cacat Pada Produk Vibrating Roller Compactor Di PT. Sakai Indonesia. Jurnal KaLIBRASI - Karya Lintas Ilmu Bidang Rekayasa Arsitektur, Sipil, Industri., 3(1), 18–36. https://doi.org/10.37721/kal.v3i1.639
Martinez-Cillero, M., Lawless, M., & O’Toole, C. (2023). Analyzing SME investment, financing constraints, and its determinants. A stochastic frontier approach. International Review of Economics & Finance, 85, 578–588. https://doi.org/https://doi.org/10.1016/j.iref.2023.01.029
Moayyedian, M., Abhary, K., & Marian, R. (2018). Optimization of injection molding process based on fuzzy quality evaluation and Taguchi experimental design. CIRP Journal of Manufacturing Science and Technology, 21, 150–160. https://doi.org/10.1016/j.cirpj.2017.12.001
Mpele Lekhanya, L., & Lucky Dlamini, H. (2017). Customer’s perception towards product quality of automotive SMEs operating in Metropolitan areas, and consideration of environmental impact. Environmental Economics, 8(1), 36–45. https://doi.org/10.21511/ee.08(1).2017.04
Oktem, H., Erzurumlu, T., & Uzman, I. (2007). Application of Taguchi optimization technique in determining plastic injection molding process parameters for a thin-shell part. Materials & Design, 28(4), 1271–1278. https://doi.org/https://doi.org/10.1016/j.matdes.2005.12.013
Rahadi, R. A. (2016). Opportunities and Challenges for Micro-Small and Medium Business in Indonesia Facing ASEAN Economic Community. Journal of Management and Entrepreneurship, 18(1). https://doi.org/10.9744/jmk.18.1.45-53
Schötz, S., Butzer, S., Molenda, P., Drews, T., & Steinhilper, R. (2017). An Approach Towards an Adaptive Quality Assurance. Procedia CIRP, 63, 189–194. https://doi.org/10.1016/j.procir.2017.03.096
Silva, R. P., Saraiva, C., & Mamede, H. S. (2022). Assessment of organizational readiness for digital transformation in SMEs. Procedia Computer Science, 204, 362–369. https://doi.org/https://doi.org/10.1016/j.procs.2022.08.044
Soejanto, I. (2009). Desain Eksperimen dengan Metode Taguchi. Graha Ilmu.
Soundararajan, K., & Reddy, K. J. (2020). Productivity and quality improvement through DMAIC in SME. International Journal of Productivity and Quality Management, 31(2), 271. https://doi.org/10.1504/IJPQM.2020.110027
Sower, V. E., Savoie, M. J., & Renick, S. (1999). An Introduction to Quality Management and Engineering: Based on the American Society for Quality’s Certified Quality Engineer Body of Knowledge. Prentice Hall. https://books.google.co.bw/books?id=qlMMMQAACAAJ
Walpole, R. E., Myers, R. H., Myers, S. L., & Ye, K. (2017). Probability and Statistics for Engineers and Scientists. Pearson. https://books.google.co.id/books?id=aOKHrgEACAAJ
Wicaksono, T., Hossain, M. B., & Illés, C. B. (2021). Prioritizing Business Quality Improvement of Fresh Agri-Food SMEs through Open Innovation to Survive the Pandemic: A QFD-Based Model. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), 156. https://doi.org/https://doi.org/10.3390/joitmc7020156
Yuniarto, T., Anggoro, P. W., & Bawono, B. (2022). Optimization of Quality Improvement and Production Capacity at Prayogo’s Chicken Slaughterhouse SME. Journal of Innovation and Community Engagement, 3(4), 253–267. https://doi.org/10.28932/ice.v3i4.5577
Downloads
Published
How to Cite
Issue
Section
License
The copyright to this article is transferred to Universitas Mercu Buana (UMB) if and when the article is accepted for publication. The undersigned hereby transfers any and all rights in and to the paper including without limitation all copyrights to UMB. The undersigned hereby represents and warrants that the paper is original and that he/she is the author of the paper, except for material that is clearly identified as to its original source, with permission notices from the copyright owners where required. The undersigned represents that he/she has the power and authority to make and execute this assignment.
We declare that:
1. This paper has not been published in the same form elsewhere.
2. It will not be submitted anywhere else for publication prior to acceptance/rejection by this Journal.
3. A copyright permission is obtained for materials published elsewhere and which require this permission for reproduction.
Furthermore, I/We hereby transfer the unlimited rights of publication of the above mentioned paper in whole to UMB. The copyright transfer covers the exclusive right to reproduce and distribute the article, including reprints, translations, photographic reproductions, microform, electronic form (offline, online) or any other reproductions of similar nature.
The corresponding author signs for and accepts responsibility for releasing this material on behalf of any and all co-authors. This agreement is to be signed by at least one of the authors who have obtained the assent of the co-author(s) where applicable. After submission of this agreement signed by the corresponding author, changes of authorship or in the order of the authors listed will not be accepted.
Retained Rights/Terms and Conditions
1. Authors retain all proprietary rights in any process, procedure, or article of manufacture described in the Work.
2. Authors may reproduce or authorize others to reproduce the Work or derivative works for the authors personal use or for company use, provided that the source and the UMB copyright notice are indicated, the copies are not used in any way that implies UMB endorsement of a product or service of any employer, and the copies themselves are not offered for sale.
3. Although authors are permitted to re-use all or portions of the Work in other works, this does not include granting third-party requests for reprinting, republishing, or other types of re-use.









