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• The Impact of E-CRM and Customer Experience on E-Commerce Consumer Loyalty Through Satisfaction in Indonesia

  Nurjannah Nurjannah, Erwina Erwina, Jafar Basalamah, Muh. Haerdiansyah Syahnur

  2022-02-26

• CUSTOMER LOYALTY FROM PERSPECTIVE OF MARKETING MIX STRATEGY AND CUSTOMER SATISFACTION A study from Grab - Online Transportation in Era of Industrial Revolution 4.0

  Ade Permata Surya

  394 - 406

  2019-11-15

• DETERMINANTS OF CUSTOMER`S SWITCHING INTENTION BASED ON EXPERIENCE AND SHARIA VALUE CONGRUITY

  Muthmainah ., Muhammad Cholil

  109 - 123

• The Effects of Perceived Service Quality and Satisfaction on Brand Loyalty: The Mediating Role of Coffee Shop Customer Trust in Bali

  Ni Made Wahyuni, Ni Luh Putu Indiani

  985-1002

  2025-12-22

• Investigations of Customer Loyalty: Strengthening Product Quality, Brand Image and Customer Satisfaction

  Enjang Sudarman, Harries Madiistriyatno, Ikbal Sudarman

  78-93

  2021-02-01

• PENGARUH PERSEPSI MEREK JASA TERHADAP SERVICE QUALITY, VALUE DAN LOYALITAS PELANGGAN: STUDI INDUSTRI LOW COST AIRLINES INDONESIA

  Samuel Pandhega, Sri Rahayu Hijrah Hati, Savira Miranti

• Creating Student Loyalty Through the Value of Context-Based Customer Education

  Muji Gunarto, Purwanto Purwanto, Dita Amanah, Dedy Ansari Harahap

  2022-02-26

• KEPUASAN PELANGGAN MEMEDIASI PENGARUH KUALITAS PROSES, KUALITAS INFRASTRUKTUR, DAN KUALITAS INTERAKSI TERHADAP LOYALITAS PELANGGAN

  Bidari Andria Devi, Wisnu Untoro

  36 - 52

• The Influence of Green Marketing Strategy on Customer Loyalty with Mediation Role of Brand Image

  Adi Nurmahdi, Ma Theresa Bringas Nardo, Nur Aktif Budiono

  207-221

  2025-03-11

• CORPORATE SOCIAL RESPONSIBILITY: KONSEKUENSI PRAKTIK DAN HUBUNGANNYA DENGAN CORPORATE IMAGE DAN LOYALITAS PELANGGAN

  Fatik Rahayu, Fadhel Audia Yusran

  65-77

  2020-01-27

• "I Won't Buy This Product Again": The Boycott Determinants on Loyalty Using Animosity Model Approach

  Harits Dijani Dzikhrullah, Amelindha Vania

  646-668

  2024-10-31