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• The Influence of Product Quality, Price and Service Quality on Ana Jetkul Refill Water Consumer Satisfaction and Loyalty

  Yesika Purba, Rizqa Amelia Zunaidi

  83-95

  2025-05-10

• The Role of Service Quality, Price, and Product Quality in Influencing Purchase Decision at Café with Classic Atmosphere in Kampung Heritage

  Tin Agustina Karnawati

  682-690

  2025-03-20

• Quality Control Analysis Using Statistical Quality Control (SQC) and Fault Tree Analysis (FTA) Methods in Semoga Laris Tofu Factory

  Mutiara Qurrota Aini, La Ode Ahmad Safar Tosungku, Suwardi Gunawan

  327-338

  2024-06-22

• Improving Citizen Satisfaction in Dukuh Menanggal: A Six Sigma-Based Quality Enchancehement Strategy

  Mochammad Zulfikar Alfany, Rizqa Amelia Zunaidi

  641-648

  2024-11-20

• Analysis of the Influence of Product Quality, Service Quality, and Sales Promotion on Purchasing Decisions and Consumer Loyalty (A Case Study on Dunkin’ Indonesia Consumers)

  Novita Puspa Ramadhani, Minto Waluyo

  9-21

  2024-06-22

• Analysis of the Application of the Six Sigma Method in Quality Control of Floating Equipment Products (Case Study: Manufacturing Industry)

  Meilisa Ayu Pratiwi, Dutho Suh Utomo

  366-378

  2026-01-27

• An Assessment of Vehicle Transport-Induced Air Pollution along a Traffic Corridor in Lagos

  Emmanuel Ege, AO Adelugba, Wasiu Oyediran Adedeji, Samuel Iyiola Oni, Sunday Ayoola Oke, Charles Asenime

  343-364

  2023-12-27

• Design and Development of an Innovation Model for the Opak Machine at Opak Ketan MSMEs Cibuaya Karawang using the House of Quality Method

  Fransisca Debora, Rana Ardila Rahma, Umi Nuraini, Hani Fitria Rahmani

  370-378

  2024-11-20

• Application of Failure Mode and Effect Analysis (FMEA) for Defect Reduction: A Case Study on Scratch Defects in Oil Separator Parts in Machining Line

  Fredy Sumasto, Jean Christiani, Isma Wulansari, Muhamad Fahrul Rozi, Arif Dzulfikar, Ahlan Ismono

  632-643

  2023-12-28

• Overall Equipment Effectiveness (OEE) Analysis: A Case Study in the PVC Compound Industry

  Bambang Setiawan, Fikri Al Latif, Erry Rimawan

  14-25

  2022-02-02

• Analysis of Service Quality and Customer Satisfaction for Umrah at PT. Allinma Universal Using the Potential Gain in Customer Value Method

  Dimas Herlambang Putra, Iriani Iriani

  339-349

  2024-11-20

• The Application of Servqual and IPA Methods to Identify Areas for Improvement in Services at Mangggarai Station

  Wandha Indah Saputri

  319-329

  2025-10-31

• Implementation of Measurement System Analysis to Reduce Measurement Process Failures on Part Reinf BK6

  Fredy Sumasto, Yesaya Abdi Nugroho, B. Handoko Purwojatmiko, Mohammad Wirandi, Febriza Imansuri, Siti Aisyah

  212-220

  2023-06-30

• The Influence of Service Quality on Customer Satisfaction Using the Banking Service Quality (BSQ) Method

  Rahmad Hidayat, La Ode Ahmad Safar Tosungku, Theresia Amelia Pawitra

  554-563

  2024-11-20

• Quality Improvement to Reduce Paper Bags Defects Using DMAIC Method in Cement Industry

  Dimas Mukhlis Fathurohman, Intan Novita Dewi, Firman Firman

  624-631

  2023-12-27

• Reduce the Risk of Failure of The Automotive Part Manufacturing Process using PFMEA AIAG-VDA: Case Study of Automotive Motorcycle Supplier in Indonesia

  Suryadi Ali, Choesnul Jaqin

  225-234

  2021-10-03

• Service Quality Analysis with Pivotal-Core-Peripheral (PCP) Model (Case Study: Restu Ibu Hospital Balikpapan)

  Hadifah Mutiara Cahya, Theresia Amelia Pawitra, Dharma Widada

  309-318

  2025-10-31

• Analysis of Service Quality Measurement at Vocational Higher Education with the Higher Education Performance Method (HEdPERF) and Importance Performance Analysis (IPA)

  Tita Latifah Ahmad, Sherly Ayu Wardhani

  184-197

  2023-06-30

• Quality Control Analysis to Minimize the Risk of Defective Products Using Statistical Process Control (SPC) and Failure Modes and Effect Analysis (FMEA) Methods (Case Study: PT XYZ Samarinda)

  Azura Dahlia, La Ode Ahmad Safar Tongsuku, Suwardi Gunawan

  620-631

  2024-11-20

• Assessing Healthcare Service Quality with HEALTHQUAL Method and IPA (Case Study: Hasanah Clinic Samarinda)

  Sodik Ramadhani, Theresia Amelia Pawitra, Dharma Widada

  559-568

  2023-12-27