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• Enhancing Customer Experience: Analyzing Rocket Indonesia Application Satisfaction Using SERVQUAL and IPA

  Daniel Wibowo Usiawan, Resista Vikaliana

  1-17

  2025-04-10

• PENGARUH HARGA, PROMOSI, TEMPAT DAN KUALITAS LAYANAN TERHADAP PILIHAN PASIEN RAWAT INAP (Studi Kasus RS Yadika Group)

  Didin Hikmah Perkasa

  827-845

  2016-11-01

• Optimizing The Role of Service Quality Towards Satisfaction Through Trust in BPJS Ketenagakerjaan Participants

  Tri Alfian Safi'i

  204-217

  2023-08-03

• PENGARUH KUALITAS LAYANAN (SERVICE QUALITY) TERHADAP KEPUASAN MAHASISWA KELAS KARYAWAN FAKULTAS EKONOMI DAN BISNIS, UNIVERSITAS MERCU BUANA

  Ryani Dhyan Parashakti, Rini Anggraini, Yusnina Yusnina

  19-29

  2018-08-24

• Service Quality And Brand Awareness Intervention In Affecting Customer Satisfaction At The Bri Bank Pomalaa Unit

  Andry Stepahnie Titing, Sudarnice Sudarnice, Almansyah Rundu Wonua

  227-238

  2022-08-02

• IDENTIFIKASI KEPUASAN KONSUMEN DITINJAU DARI SEGI HARGA DAN KUALITAS PADA RESTORAN ABUBA STEAK DI GREENVILLE

  Tommy Setiawan Ruslim, Mukti Rahardjo

  472-485

  2016-03-01

• The Antecedents And Consequences Of Trust In Online Retail

  Marisa Fitria Andika, Luki Adiati Pratomo, Sisca Damayanti

  149-161

  2022-08-02

• PENGARUH ELECTRONIC WORD OF MOUTH, PROMOSI DAN KUALITAS PELAYANAN TERHADAP MINAT BERKUNJUNG GENERASI Z PADA DESTINASI WISATA HALAL PROVINSI JAWA BARAT

  Ali Hanafiah, Mas Wahyu Wibowo, Fitria Damayanti

  347 - 364

  2020-12-08

• THE INFLUENCE OF SERVICE QUALITY, DIGITAL CUSTOMER EXPERIENCE AND BRAND IMAGE ON CUSTOMER SATISFACTION OF THE I.SAKU APPLICATION IN BANDUNG CITY

  Adi Suparwo, Shafna Nur Halizha, Feti Fatimah Mauliyan

  106-120

  2026-04-03

• THE EFFECT OF QUALITY SERVICE DIMENSIONS ON CUSTOMER SATISFACTION PT. APJ

  Eri Marlapa Marlapa

  41 - 58

  2020-04-22