STUDI ANALISA PERFORMANSI INTERNET SERVICE MSAN
DOI:
https://doi.org/10.22441/jte.v6i1.775Abstrak
Performance dari setiap teknologi pasti menghadapi kendala dalam penerapannya, termasuk teknologi MSAN . Layanan internet adalah layanan utama dari MSAN, banyaknya keluhan pelanggan Telkom untuk layanan internet, menjadi perhatian khusus PT Telkom untuk masalah ini. Perlu dilakukan analisa performance internet service MSAN, agar tidak ada lagi keluhan – keluhan gangguan internet pelanggan Telkom serta meningkatkan performance internet service MSAN yang sempat turun karena adanya gangguan – gangguan internet.
Penyebab turunnya service internet pada MSAN pada penelitian disebabkan oleh kabel tembaga. Jaringan kabel tembaga eksisting yang sudah menahun bisa menyebabkan turunnya kualitas elektrik pada tembaga. Sehingga ketika jaringan tembaga tersebut terkoneksi dengan perangkat baru, kualitas elektrik yang ada di tembaga sangat mudah untuk dideteksi.
Pemeliharaan jaringan tembaga dengan rutin akan mengurangi penyebab terjadinya gangguan-gangguan yang disebabkan oleh jaringan tembaga. Dan pemeliharaan pada jaringan tembaga tidak hanya diperhatikan pada fisik suatu tembaga, namun juga harus memperhatikan kualitas elektirk tembaga yang pasti berkurang setiap tahunnya atau karena sesuatu yang bisa menyebabkan kualitas elektrik tembaga itu berkurang, salah satu contohnya tembaga di line A dengan line B dalam satu pair bersentuhan satu sama lain.
Kata kunci: MSAN, internet
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