Issue Title
Vol 17, No 1 (2023): Jurnal PASTI Pengukuran Kepuasan Pelanggan Menggunakan Metode Service Quality (SERVQUAL): Studi Kasus PT Pos Indonesia Kota Metro Abstract  PDF
Nur Layli Rachmawati, Mita Fitriani
Vol 14, No 1 (2020): Jurnal PASTI Pengaruh Faktor-Faktor Pelayanan Terhadap Kepuasan Pelanggan pada Wardah Beauty House Abstract  PDF
Selamet Riadi, Hery Nurmansyah, Farhan Yuzevan
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