SOCIAL INFLUENCE AND ONLINE IMPULSE BUYING OF INDONESIAN INDIE COSMETIC PRODUCTS
Abstract
Keywords
Full Text:
PDFReferences
Algesheimer, René, Utpal M. Dholakia, and Andreas Herrmann (2005), “The Social Influence of Brand Community: Evidence from European Car Clubs”. Journal of Marketing, 69, 19–34.
Anaza, N. A. (2014). “Personality antecedents of customer citizenship behaviors in online shopping situations”. Psychology and Marketing, 31(4), 251–263
Babin, B. J., & Attaway, J. S. (2000) “Atmospheric affect as a tool for creating value and gaining share of customer”. Journal of Business Research, 49(2), 91-99.
Babin, B.J., Darden, W.R. and Griffin, M. (1994) “Work and/or fun: measuring hedonic and utilitarian shopping value”. Journal of Consumer Research, Vol. 20 No. 4, pp. 644-656.
Bagozzi, R. P., & Dholakia, U. M. (2002) “Intentional social action in virtual communities”. Journal of Interactive Marketing, 16(2), 2 – 21.
Beatty, S.E. and Ferrell, M.E. (1998) “Impulse buying: modeling its precursors”. Journal of Retailing, Vol. 74 No. 2, pp. 169-191.
Bloch, P. H., Ridgway, N. M., & Sherrell, D. L. (1989) “Extending the concept of shopping: An investigation of browsing activity”. Journal of the Academy of Marketing Science, 17(1), 13–21.
Brun, I., Rajaobelina, L., & Ricard, L. (2014). “Online relationship quality: Scale development and initial testing”. International Journal of Bank Marketing, 32(1), 5–27
Chen, J.V., Su, B. and Widjaja, A.E. (2016) “Facebook C2C social commerce: a study of online impulse buying”. Decision Support Systems, Vol. 83, pp. 57-69.
Churchill Jr., Gilbert A. and George P. Moschis (1979), “Television and Interpersonal Influences on Adolescent Consumer Learning”. Journal of Consumer Research, 6, 23–35.
Dellarocas, C. (2003), “The digitization of word of mouth: promise and challenges of online feedback mechanisms”. Management Science, Vol. 49 No. 10, pp. 1401-1424.
Dholakia, U. M. (2000) “Temptation and resistance: An integrated model of consumption impulse formation and enactment”. Psychology and Marketing, 17(11), 955–982.
Dholakia, Utpal, Richard P. Bagozzi, and Lisa Klein Pearo (2004), “A Social Influence Model of Consumer Participation in Network- and Small-group- based Virtual Communities”. International Journal of Research in Marketing, 21, 3, 241–63.
Gohary, A., Hamzelu, B., & Alizadeh, H. (2016). “Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers”. Journal of Retailing and Consumer Services, 31, 127–142.
Henning-Thurau, T., Gwinner, K., Walsh, G. and Gremler, D. (2004), “Electronic word-of-mouth via consumer-opinion platforms: what motivates consumers to articulate themselves on the internet?”. Journal of Interactive Marketing, Vol. 18 No. 1, pp. 38-52.
Heryanto, Ariel. 2008. “Pop Culture and Competing Identities.” In Popular Culture in Indonesia. Fluid Identities in Post-Authoritarian Politics, edited by Ariel Heryanto, 1–36. London: Routledge.
Huang, L.-T. (2016), “Flow and social capital theory in online impulse buying”. Journal of Business Research, Vol. 69 No. 6, pp. 2277-2283.
Im, J. Y., & Hancer, M. (2014). “Shaping travelers’ attitude toward travel mobile applications”. Journal of Hospitality and Tourism Technology, 5(2), 177–193.
Jeon, S., & Kim, J. S. (2016). “Effects of service failure on consumer responses across failure types: A moderating role of intimacy”. Australasian Marketing Journal, 24(1), 46–53.
Kacen, J.J. and Lee, J.A. (2002), “The influence of culture on consumer impulsive buying behavior”. Journal of Consumer Psychology, Vol. 12 No. 2, pp. 163-176.
Kuo, Y. F., & Wu, C. M. (2012). “Satisfaction and post-purchase intentions with service recovery of online shopping websites: Perspectives on perceived justice and emotions”. International Journal of Information Management, 32(2), 127–138.
Lii, Y., & Lee, M. (2012). “The joint effects of compensation frames and price levels on service recovery of online pricing error”. Managing Service Quality: An International Journal, 22(1), 4–20.
Liu, Y., Li, H. and Hu, F. (2013), “Website attributes in urging online impulse purchase: an empirical investigation on consumer perceptions”. Decision Support Systems, Vol. 55 No. 3, pp. 829-837.
Malhotra, A., Malhotra, C.K. and See, A. (2013), “How to create brand engagement on Facebook”. MIT Sloan Management Review, Vol. 54 No. 2, pp. 18-20.
Mas-Tur, Alicia, Ana Tur-Porcar, and Anna Llorca (2016), “Social Media Marketing for Adolescents”. Psychology and Marketing, 33 (12), 1119–25.
Moe, W. W. (2003) “Buying, searching, or browsing: Differentiating between online shoppers using in-store navigational clickstream”. Journal of Consumer Psychology, 13(1–2), 29–39.
Moschis, George P. and Gilbert A. Churchill Jr. (1978), “Consumer Socialization: A Theoretical and Empirical Analysis”. Journal of Marketing Research, 15, 4, 599–609.
Mudambi, Susan M. and Schuff, David (2010) “What Makes a Helpful Review? A Study of Customer Reviews on Amazon.com”. MIS Quarterly, 34(1), March, pp.185-200, 2010.
Okazaki, Shintaro (2009), “The Tactical Use of Mobile Marketing: How Adolescents' Social Networking Can Best Shape Brand Extensions”. Journal of Advertising Research, 49, 1, 12–26.
Ortiz, J., Chiu, T.-S., Wen-Hai, C., & Hsu, C.-W. (2017). Perceived justice, emotions, and behavioral intentions in the Taiwanese food and beverage industry. International Journal of Conflict Management, 28(4), 437–463. https://doi.org/10.1108/IJCMA-10-2016-0084
Overby, J.W. and Lee, E.-J. (2006), “The effects of utilitarian and hedonic online shopping value on consumer preference and intentions”. Journal of Business Research, Vol. 59 No. 10, pp. 1160-1166.
Parboteeah, D. V., Valacich, J. S., & Wells, J. D. (2009). “The influence of website characteristics on a consumer's urge to buy impulsively”. Information Systems Research, 20(1), 60–78.
Park, E. J., Kim, E. Y., Funches, V. M., & Foxx, W. (2012). “Apparel product attributes, web browsing, and e-impulse buying on shopping websites”. Journal of Business Research, 65(11), 1583–1589.
Shen, K.N. and Khalifa, M. (2012), “System design effects on online impulse buying”. Internet Research, Vol. 22 No. 4, pp. 396-425.
Shen, Y. C., Chu, C. H., Chiang, C. C., & Huang, H. M. (2010). “Exploring the personal and situational antecedents of the Internet unplanned purchase behavior”. Journal of E-Business, 12(3), 457–482 (Chinese Version).
Sutarso, Y., Halim, R. E., Balqiah, T. E., & Tjiptoherijanto, P. (2017). The role of co-creation activities, trust and gender on higher education marketing performance. European Research Studies Journal, 20(3).
Verhagen, T., & van Dolen, W. (2011). “The influence of online store beliefs on consumer online impulse buying: A model and empirical application”. Information Management, 48, 320–327.
Wang, X., Yu, C., & Wei, Y. (2012) “Social media peer communication and impacts on purchase intentions: A consumer socialization framework”. Journal of Interactive Marketing, 26(4), 198–208.
Wells, J.D., Parboteeah, V., Valacich, J.S., (2011) “Online impulse buying understanding the interplay between consumer impulsiveness and Website quality”. Journal of the AIS 12, 32–56.
Yang, D.J., Huang, K.C., & Feng (2011) “A Study of the Factors that Affect the Impulsive Cosmetics Buying of Female Consumers in Kaohsiung”. International Journal of Business and Social Science, 2(24).
Yi, S., & Baumgartner, H. (2011) “Coping with guilt and shame in the impulse buying context”. Journal of Economic Psychology, 32(3), 458-467.
Zhang, J., & Daugherty, T. (2009). “Third-person effect and social networking: Implication for online marketing and word-of-mouth communication”. American Journal of Business, 24(2), 53–63.
Zhang, X., Prybutok, V.R. and Koh, C.E. (2006), “The role of impulsiveness in a TAM-based online purchasing behavior model”. Information Resources Management Journal, Vol. 19 No. 2, pp. 54-68.
Zhang, K.Z.K., Zhao, S.J., Cheung, C.M.K. and Lee, M.K.O. (2014), “Examining the influence of online reviews on consumers’ decision-making: a heuristic-systematic model”. Decision Support Systems, Vol. 67, pp. 78-89.
DOI: http://dx.doi.org/10.22441/mix.2020.v10i2.007
Refbacks
- There are currently no refbacks.
MIX: Jurnal Ilmiah Manajemen
Journal URL: http://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix
Journal DOI: 10.22441/jurnal_mix
P-ISSN: 2088-1231
E-ISSN: 2460-5328
Editor's Address:
Magister Management Department, Universitas Mercu Buana.
Tedja Buana Building 4th Floor.
Jl. Menteng Raya No. 29, Jakarta 10340.
The Journal is Indexed and Abstracting by: